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Mercedes-Benz of Sacramento

Sacramento, CA

3.7
2,817 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,817 reviews

June 30, 2018

The best, always! It’s service you can trust—on time, efficient, you get a diagnosis, they do the work, you leave with a shining vehicle like new. Thank you MBS! More

by CJSCANLON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Liu, Jason Harber
Jul 03, 2018 -

Mercedes-Benz of Sacramento responded

Thanks for letting us know we earned a 5 star review!

June 30, 2018

Great improvement from past experience Super friendly staff, sales and service experience was much better than in the past. I had stopped going to the Howe Ave. MB and went to Fairfield ins More

by johnles1er
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alana who works at the Service greeting area., Efrain Vasquez, Tim Snider, Clark Courtney
Jul 03, 2018 -

Mercedes-Benz of Sacramento responded

Thanks for the 5 star review. We appreciate your business and look forward to serving you again.

June 29, 2018

The leasing experience was great! Kevin and his team helped us in a positive way to help us choose a new lease and a new car! The process was great and they were all so great with th More

by GOLDENIBOY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rudy Castillo, Kevin Franks
Jun 29, 2018 -

Mercedes-Benz of Sacramento responded

Thanks for taking the time to recognize Kevin and Rudy and their efforts to provide you with the best service possible. We appreciate it and hope you're enjoying your new Mercedes Benz!

June 28, 2018

Amazing Service MB of Sacramento always goes above and beyond for service. They make sure your happy and the job is done right the 1st time. They even follow up sever More

by haleyb83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Sutherland, Patrick McGarrity
Jun 28, 2018 -

Mercedes-Benz of Sacramento responded

Thanks for recognizing Patrick and Jon and our team here at Mercedes Benz of Sacramento. Your complete satisfaction is our goal and we appreciate the nice review!

June 26, 2018

Very businesslike When it's time for service it is handled professionally. In and out. Even gave me a loaner. It is a pleasure dealing with you. More

by allenpowers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gallagher, Rudy Castillo
Jun 27, 2018 -

Mercedes-Benz of Sacramento responded

We sincerely appreciate your business and look forward to serving you again!

June 24, 2018

Awesome Great service very friendly and prompt they were aware of me as soon as I got to the dealership and didnt want me to have to wait around Unnecessarily More

by TMILLS2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Mike Gallagher, Patrick McGarrity
Jun 27, 2018 -

Mercedes-Benz of Sacramento responded

We know how valuable our customers time is and appreciate you taking the time to let us know we earned 5 stars!

June 22, 2018

Great service always! I have dealt with this dealership for many years, traveling approximately 55 miles one way. They always go out of their way to provide excellent cust More

by RichL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Jon Sutherland
Jun 22, 2018 -

Mercedes-Benz of Sacramento responded

Wow! Thank you for your loyalty to Mercedes Benz of Sacramento! We appreciate your business and look forward to serving you for many more years.

June 22, 2018

Awesome service Excellent customer service! Repairs completed as scheduled, Parts dept. very helpful ,staff was professional . Sales dept in the past fell well below More

by JLOYOLA_777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Jun 22, 2018 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to recognize Efrain with 5 stars. We sincerely appreciate your business and hope we can serve you in the future.

June 20, 2018

Our sales associate was very helpful in purchasing our SUVs Found them very knowledgeable and helpful. Have purchased from a dealership in Fresno and would never do business with them again not even service. I More

by cyndilee1958
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Lonchar
Jun 20, 2018 -

Mercedes-Benz of Sacramento responded

Thanks for the review and thanks for your loyalty to Mercedes Benz of Sacramento!

June 19, 2018

EXCELLENT CUSTOMER SERVICE!! EJ helped me purchase a beautiful car for my wife as a Mothers Day gift. He was above and beyond professional and helpful through the entire process. More

by scottymcmullen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Johnson, Jon Sutherland
Jun 19, 2018 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review. We hope your wife is enjoying her beautiful new Mercedes Benz. What a nice Mother's Day gift!

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