Mercedes-Benz of Sacramento

Sprinter van Actually having some mechanical problems already with the van so not very happy about that. Dealership was okay but I had to wait a long time because Actually having some mechanical problems already with the van so not very happy about that. Dealership was okay but I had to wait a long time because they only had one printer to do contracts on. That didn’t seem awesome. Loren was great thought More

5 star. Because you are the best. And this is not a first time i have experience with your company,i hope you will stay strong and the same us now. Because you are the best. And this is not a first time i have experience with your company,i hope you will stay strong and the same us now. More

Jack Manikoth is the best! Jack provided the best customer service ever! He was professional, stayed in touch with me on the status of my vehicle, was responsive, and was reall Jack provided the best customer service ever! He was professional, stayed in touch with me on the status of my vehicle, was responsive, and was really calm and cool under pressure (he was the only MB servide rep on site tending to several customers at the same time on a Saturday). Jack is the reason I gave the MB of Sacramento Service Center five stars, and would be the reason why I would return to this Service Center in the future. More

Excellent service After we moved from fremont to Elk Grove and this was my first visite of Sacramento mercedes and I was very satisfied with the service After we moved from fremont to Elk Grove and this was my first visite of Sacramento mercedes and I was very satisfied with the service More

Catch me outside then This guy took me outside because I would not purchase some auto theft bs from the finance manager. Where I am from if your asking someone to come outs This guy took me outside because I would not purchase some auto theft bs from the finance manager. Where I am from if your asking someone to come outside, then it’s time to throw down. Don’t appreciate his approach. He tried to tell me if I didn’t buy the things they were trying to upsell me on, then they wouldn’t sell me the car. This sales guy and dealership can strong arm someone else. Not me. More

Awesome Customer service Jason is awesome. Always willing to go the extra mile. He takes time to explain the problem and always give multiple solutions. Thank you for all you Jason is awesome. Always willing to go the extra mile. He takes time to explain the problem and always give multiple solutions. Thank you for all you do. Cindy Price More

Overall great experience! Everyone was very professional and very helpful. I felt all of the people I worked with had a true passion for their job and for Mercedes. Everyone was very professional and very helpful. I felt all of the people I worked with had a true passion for their job and for Mercedes. More

Recall on back seat seatbelt There was a recall on back seat Seat belts took in and they fixed it . Jon Sutherland has been an Outstanding person on your behalf. Bought our Car fr There was a recall on back seat Seat belts took in and they fixed it . Jon Sutherland has been an Outstanding person on your behalf. Bought our Car from the Sacramento office, they didn't do your Dealership service . Never follow up with issue . More

call backs Sometimes I didn't get callback all day. Maybe more service people would solve this problem. This made it hard to plan my schedule. Amen Sometimes I didn't get callback all day. Maybe more service people would solve this problem. This made it hard to plan my schedule. Amen More