Mercedes-Benz of Sacramento

I LIKE IT KEVIN FRANK IS THE BEST SALE PERSON, NICE , FRIENDLY, KNOWLEDGEABLE . RUDY IS VERY GOOD TOO. MIKE IS VERY NICE . GOOD EXPERIENCE . I WOULD LOVE TO KEVIN FRANK IS THE BEST SALE PERSON, NICE , FRIENDLY, KNOWLEDGEABLE . RUDY IS VERY GOOD TOO. MIKE IS VERY NICE . GOOD EXPERIENCE . I WOULD LOVE TO RECOMMEND ALL MY FRIEND IN CALIFORNIA GO THERE FOR MERCEDES......................................................................... More

Good service as usual thanks to Jack Manikoth. Thanks to Jack Manikoth I have always had good service. I trust his judgment about how my car should be serviced and have been very satisfied. That's Thanks to Jack Manikoth I have always had good service. I trust his judgment about how my car should be serviced and have been very satisfied. That's very important to me since I know next to nothing about cars. My only issue this time was that the cost of replacing the tires seemed a bit high. More

Pre-owned vehicle purchaser gets 2nd tier service Took my vehicle to fix items per purchase agreement and ended with a fender dent from the inside! Returned car for fix and after one week, got car wi Took my vehicle to fix items per purchase agreement and ended with a fender dent from the inside! Returned car for fix and after one week, got car with a reversed dent and marred paint. Waiting to have putty removed and body work done properly. Is this standard operating procedure for this luxury car dealer? Also very difficult to reach by phone, especially on Saturdays. More

Easy transaction with Loren. Loren makes it easy to buy a new van. It was clean and ready to go. loren showed us how to operate the van and gave us all the details on who to conta Loren makes it easy to buy a new van. It was clean and ready to go. loren showed us how to operate the van and gave us all the details on who to contact for service. More

routine first year service Prompt, friendly and competent service. No need for a minimum of twenty-five words to describe the excellent service at your down town service center Prompt, friendly and competent service. No need for a minimum of twenty-five words to describe the excellent service at your down town service center. More

Service advisor (Jack) Jack in service department is the best. He will truly let you know what’s wrong with your vehicle. He treats client with respect. He understand client Jack in service department is the best. He will truly let you know what’s wrong with your vehicle. He treats client with respect. He understand client time is valuable. More

Excellent Good place, good service. I will recommend to my friend come in there to get tjeir car maintain when they need. Thank you Mercedes Benz Sacramento tea Good place, good service. I will recommend to my friend come in there to get tjeir car maintain when they need. Thank you Mercedes Benz Sacramento team. More

No follow through on promised service We purchased out GL and as part of the negotiation, we asked that a repair be done on the rear bumper. There were a couple of texts, mainly mentionin We purchased out GL and as part of the negotiation, we asked that a repair be done on the rear bumper. There were a couple of texts, mainly mentioning ‘we’re working on it,’ but it ultimately didn’t happen. We were also quite displeased with the customer service from the finance manager, she was very short/rude in her communication and treated us not as a valued customer. More