Mercedes-Benz of Sacramento

Good service as usual thanks to Jack Manikoth. Thanks to Jack Manikoth I have always had good service. I trust his judgment about how my car should be serviced and have been very satisfied. That's Thanks to Jack Manikoth I have always had good service. I trust his judgment about how my car should be serviced and have been very satisfied. That's very important to me since I know next to nothing about cars. My only issue this time was that the cost of replacing the tires seemed a bit high. More

Pre-owned vehicle purchaser gets 2nd tier service Took my vehicle to fix items per purchase agreement and ended with a fender dent from the inside! Returned car for fix and after one week, got car wi Took my vehicle to fix items per purchase agreement and ended with a fender dent from the inside! Returned car for fix and after one week, got car with a reversed dent and marred paint. Waiting to have putty removed and body work done properly. Is this standard operating procedure for this luxury car dealer? Also very difficult to reach by phone, especially on Saturdays. More

Stolen Speaker from my car Took my car in for an extended warranty issue for a fuel issue . They kept the car from Friday thru Wed an whoever the mechanic(s) who worked on my ca Took my car in for an extended warranty issue for a fuel issue . They kept the car from Friday thru Wed an whoever the mechanic(s) who worked on my car got in the trunk of my car and stole my sound system (speaker) its hard to believe they don't have cameras or records of who worked on my car. When we tried to report it another employee in the service area got defensive and rude and started to raise his voice, he was so unprofessional. I will be going back to the El Dorado Service Center since 2007 i have never had an issue. I regret going the MB Sacramento. This unlawful incident occurred 2 months ago. Our Service Manager Patrick was very considerate and professional and apologized on behalf of his unprofessional coworker. More

I LIKE IT KEVIN FRANK IS THE BEST SALE PERSON, NICE , FRIENDLY, KNOWLEDGEABLE . RUDY IS VERY GOOD TOO. MIKE IS VERY NICE . GOOD EXPERIENCE . I WOULD LOVE TO KEVIN FRANK IS THE BEST SALE PERSON, NICE , FRIENDLY, KNOWLEDGEABLE . RUDY IS VERY GOOD TOO. MIKE IS VERY NICE . GOOD EXPERIENCE . I WOULD LOVE TO RECOMMEND ALL MY FRIEND IN CALIFORNIA GO THERE FOR MERCEDES......................................................................... More

Easy transaction with Loren. Loren makes it easy to buy a new van. It was clean and ready to go. loren showed us how to operate the van and gave us all the details on who to conta Loren makes it easy to buy a new van. It was clean and ready to go. loren showed us how to operate the van and gave us all the details on who to contact for service. More

routine first year service Prompt, friendly and competent service. No need for a minimum of twenty-five words to describe the excellent service at your down town service center Prompt, friendly and competent service. No need for a minimum of twenty-five words to describe the excellent service at your down town service center. More

Service advisor (Jack) Jack in service department is the best. He will truly let you know what’s wrong with your vehicle. He treats client with respect. He understand client Jack in service department is the best. He will truly let you know what’s wrong with your vehicle. He treats client with respect. He understand client time is valuable. More

Excellent Good place, good service. I will recommend to my friend come in there to get tjeir car maintain when they need. Thank you Mercedes Benz Sacramento tea Good place, good service. I will recommend to my friend come in there to get tjeir car maintain when they need. Thank you Mercedes Benz Sacramento team. More