Mercedes-Benz of Sacramento

Patrick in the Service Department Patrick is my service dept rep. I can tell you that he is the absolute professional as well as organized and attentive. He promptly addresses any and Patrick is my service dept rep. I can tell you that he is the absolute professional as well as organized and attentive. He promptly addresses any and all of my needs and has resolved each and every one of my issues. As a customer, I want to feel heard and attended to, Patrick does this GREAT. I have had a service rep at this location before (Sacramento) and I was ignored and felt as if I was doing something wrong by bringing my car in with issues. This is not even close to the case with Patrick. If you have the opportunity to have him as your rep please do so you will be extremely happy with him. He is a great representative for a great dealership. Thanks, Patrick! Sincerely, Coach Thurman More

excellance job and service will return again every time i need my car service grate people get you in and out on time give you a ride home and back will return again every time i need my car service grate people get you in and out on time give you a ride home and back More

Needs improvement I drive from Natomas to Fairfield for their customer service and efficiency. Although is a drive i always feel welcome when i am at the Fairfield deal I drive from Natomas to Fairfield for their customer service and efficiency. Although is a drive i always feel welcome when i am at the Fairfield dealerships for that reason I've already recommended 3 of my friends. When i take my car to get service at Fairfield they will acknowledge the smallest concerns i would have about my car and give me piece of mind. At the Sacramento location i didn't get a call to let me know my car was ready and i wanted a handle to be fixed if needed i would have paid but no effort was made, so for that reason i will continue to drive to Fairfield Dealerships . More

oil change regular service oil change check up on recalls and washed the car thanks for everything Jon is always on top and follow on calls is important regular service oil change check up on recalls and washed the car thanks for everything Jon is always on top and follow on calls is important More

Review of service at the dealership. Jack in service knows everthing about all 4 of our Mercedes Benz. Great guy and he is an asset to your company. Why 25 words? Jack in service knows everthing about all 4 of our Mercedes Benz. Great guy and he is an asset to your company. Why 25 words? More

clearcoat put on a new bumper of car My service advisor talked to the manager and they did not charge me for the clear coat on new bumper, Jack is the best Service adviser we have had at My service advisor talked to the manager and they did not charge me for the clear coat on new bumper, Jack is the best Service adviser we have had at Mercedes. He is very timely with everything and keeps you well informed. More

Car Buying Experience Bought my first MB with the help of Clark and Julie at MB of Sacramento. So easy. No pressure. Got just what I wanted. Excellent experience and I'll g Bought my first MB with the help of Clark and Julie at MB of Sacramento. So easy. No pressure. Got just what I wanted. Excellent experience and I'll go back again! More

Why go to MB of Sacramento I have been dealing with Mercedes of Sacramento for over 25 years. I have always had the best of service from them and wholeheartedly recommend them. I have been dealing with Mercedes of Sacramento for over 25 years. I have always had the best of service from them and wholeheartedly recommend them. More