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Mercedes-Benz of Sacramento

Sacramento, CA

3.7
2,817 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,817 reviews

April 17, 2018

service a it was fast and I like the price. What can I say! It was the bomb!!!! I would recommend anyone to your service program. Thanks More

by ANTHONYAMERSON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McGarrity
Apr 17, 2018 -

Mercedes-Benz of Sacramento responded

Thanks for the recommendation and the 5 star review!

April 17, 2018

Great Customer Service! They always address all my concerns and I get my car when promised. Quick and easy to work with. Always looking out for my best interest. I email J More

by BABYDOLL_100382
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Jason Harber, Cecilia Salgado
Apr 17, 2018 -

Mercedes-Benz of Sacramento responded

Thanks for the nice review! Let us know how we can help you in the future, and we will be happy to do so.

April 13, 2018

Patrick in the Service Department Patrick is my service dept rep. I can tell you that he is the absolute professional as well as organized and attentive. He promptly addresses any and More

by Coach Thurman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McGarrity
Apr 13, 2018 -

Mercedes-Benz of Sacramento responded

We are fortunate to have Patrick as the newest member of our service team. We sincerely appreciate you taking time to recognize Patrick with such a glowing review!

April 12, 2018

Service? Car was damaged while being serviced. While the dealer did have it repaired, the value of the car was cut in half. Service referred me to Sales who More

by Never Again!
Recommend Dealer
No
Employees Worked With
Steve Tracy, Cecilia Salgado
April 11, 2018

oil change regular service oil change check up on recalls and washed the car thanks for everything Jon is always on top and follow on calls is important More

by samanthatov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Sutherland
Apr 11, 2018 -

Mercedes-Benz of Sacramento responded

Thanks for recognizing Jon and his efforts to provide top notch service!

April 11, 2018

Needs improvement I drive from Natomas to Fairfield for their customer service and efficiency. Although is a drive i always feel welcome when i am at the Fairfield deal More

by WLIRA66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Natalie Paszinski
Apr 11, 2018 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to give us your feedback. We're sorry to hear you didn't receive a call letting you know your vehicle was ready. It's always our goal to provide the best service possible and we apologize that was not the case. Please feel free to contact me anytime. Lisa Brown lbrown@vonhousen.com

April 11, 2018

excellance job and service will return again every time i need my car service grate people get you in and out on time give you a ride home and back More

by CHASBIGDADDY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Apr 11, 2018 -

Mercedes-Benz of Sacramento responded

Thanks for the 5 star review!

April 10, 2018

Why go to MB of Sacramento I have been dealing with Mercedes of Sacramento for over 25 years. I have always had the best of service from them and wholeheartedly recommend them. More

by SKYVIEW2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Apr 10, 2018 -

Mercedes-Benz of Sacramento responded

Thank you for your loyalty to Mercedes Bez of Sacramento! We appreciate the nice review. Please let me know if anything comes up I can help you with. Lisa Brown Customer Relations Manager lbrown@vonhousen.com

April 10, 2018

Car Buying Experience Bought my first MB with the help of Clark and Julie at MB of Sacramento. So easy. No pressure. Got just what I wanted. Excellent experience and I'll g More

by HappyCustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Inside service advisor....very helpful in getting a big ding taken out of the tailgate., Julie Garcia, Clark Courtney
Apr 10, 2018 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review. Enjoy driving your Mercedes Benz!

April 10, 2018

clearcoat put on a new bumper of car My service advisor talked to the manager and they did not charge me for the clear coat on new bumper, Jack is the best Service adviser we have had at More

by kjandbj72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Apr 10, 2018 -

Mercedes-Benz of Sacramento responded

We're lucky to have Jack! Thanks for recognizing him with a 5 star review.

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