Mercedes-Benz of Sacramento

Great I told them what i wanted, the made it happen. No haggling.Tim was great he remembered my first visit 7 months priior, rare when dealing with hundreds I told them what i wanted, the made it happen. No haggling.Tim was great he remembered my first visit 7 months priior, rare when dealing with hundreds of people daily. More

Drove 2 hrs to an appointment and Natalie was a no show. Had the car deceived to us so we set an appointment with the delivery specialist Natalie. Drove down to Rocklin from Incline Village for the appointm Had the car deceived to us so we set an appointment with the delivery specialist Natalie. Drove down to Rocklin from Incline Village for the appointment to find Natalie was not there and Jessica was also not available. No one seemed to know about the scheduled appointment. Clark Courtney in Sales was great when we bought the car. More

Complete Satifaction I continue to be impressed with the impeccable customer service and delivery of services. I appreciated the complimentary winter service inspection fo I continue to be impressed with the impeccable customer service and delivery of services. I appreciated the complimentary winter service inspection for my vehicle and the timeliness of the service. The professionalism of the staff alone will keep me in a Mercedes, not to mention the smooth ride of this luxury vehicle. More

Worth the Wait Dustin and Mike were diligent in finding a vehicle that was right for me. I had a horrible experience with another dealership in purchasing a BMW whic Dustin and Mike were diligent in finding a vehicle that was right for me. I had a horrible experience with another dealership in purchasing a BMW which was a lemon. I was hesitant to make another investment but they listened, understood and took the time needed to put me in a vehicle that worked for me. It wasn't easy making another vehicle purchase but the personal care they invested quickly gained my respect and confidence. – The distrust and doubts from my previous experience were lifted and replaced with the comfort and security I needed. I WAS NOW making the right decision and purchasing from an honest and Reputable Establishment.. More

great everybody there at the dealership was very professional. i would definitely recommend this dealership to my family, friends and co-workers. smooth tra everybody there at the dealership was very professional. i would definitely recommend this dealership to my family, friends and co-workers. smooth transaction, everything was provided More

Great experience with purchase and all the staff I purchased the E400 coupe. Brian provided excellent service during the purchase process. Ahmad was also very friendly and helpful in reviewing all I purchased the E400 coupe. Brian provided excellent service during the purchase process. Ahmad was also very friendly and helpful in reviewing all the technology the vehicle has to offer. Thank you. More

They’ll tell you anything just to sell a car Worst car buying experience I have ever had. Those old sayings about salesmen lying and harassing you are definitely true at this dealership. Would no Worst car buying experience I have ever had. Those old sayings about salesmen lying and harassing you are definitely true at this dealership. Would not recommend doing business with them to my worst enemy. More

First Class Treatment! From the time I stepped foot onto the dealership floor, I was promptly greeted and assisted in my quest. EJ did an absolutely fabulous job in putting From the time I stepped foot onto the dealership floor, I was promptly greeted and assisted in my quest. EJ did an absolutely fabulous job in putting me into the 2018 C300 4Matic that I longed for. All the employees that were involved in my new acquisition were entirely professional, courteous, and sincere in meeting and exceeding my expectations. Thanks to all those who helped me with the best experience ever (especially you, EJ!) More

I had an awesome service rep - Jon Sutherland!! He turned my complicated problem - a shattered panoramic roof with my insurance company involved - into a bearable inconvenience by keeping me update He turned my complicated problem - a shattered panoramic roof with my insurance company involved - into a bearable inconvenience by keeping me updated and doing everything in his power to get my car repaired and back to me, even in the midst of the fire at Mercedes. I've used your service center for years but Jon is outstanding! More