Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,815 reviews
February 03, 2018
Great Service Answered all my questions and listened to my concerns. I felt I made the right choice in buying my car from this dealership. I even had questions ab Answered all my questions and listened to my concerns. I felt I made the right choice in buying my car from this dealership. I even had questions about accessories which were promptly addressed More
by jaswinder44
Verified CustomerEmployees Worked With
Rudy Castillo
February 03, 2018
Excellent salesman Eric was great! He was helpful and wasn’t pushy. He has a great personality and made it a fun experience. My family has purchased four cars from hi Eric was great! He was helpful and wasn’t pushy. He has a great personality and made it a fun experience. My family has purchased four cars from him. More
by terrylynnsmith9
Employees Worked With
Eric Johnson, Rudy Castillo
February 01, 2018
Excellent customer service from Jon! I recommend Jon to my friends and family when they are looking for service because of his knowledge, attentiveness, honesty and customer service. Aft I recommend Jon to my friends and family when they are looking for service because of his knowledge, attentiveness, honesty and customer service. After a long and hectic week at work, the last place I wanted to be was at the service desk at a dealership, but Jon made the process simple, telling me what was needing to be done and what he would recommend in regard to additional services. I now drive 50 miles for his customer service. Best regards Jon, thank you for your attentiveness and professionalism. More
by DSVNTXS
Employees Worked With
Jon Sutherland
January 31, 2018
Royal treatment When the time I visited Mercedes-Benz of Sacramento. Mr. Eric Johnson treat me with respect and professionalism. And when I went to service center Ms. When the time I visited Mercedes-Benz of Sacramento. Mr. Eric Johnson treat me with respect and professionalism. And when I went to service center Ms. Cecilia made sure I was taking care of. From refreshment to pretty much anything I need. And all the questions I asked was answered too. Therefore I really recommend Mercedes-Benz of Sacramento to Family and Friends. Respectfully, Mr. Joseph Galit More
by JOSEPHGALIT74
Employees Worked With
Eric Johnson, Cecilia Salgado, Rudy Castillo
January 29, 2018
Car purchase Tim was helping me and he was fantastic. Very helpful and never seemed to get annoyed with me! He was very patient with me and I appreciated that. Tim was helping me and he was fantastic. Very helpful and never seemed to get annoyed with me! He was very patient with me and I appreciated that. There were a few things that needed to be done to the car and it was fixed with no problem. Everyone I worked with was very nice and personable. More
by sarasheikholislam
Employees Worked With
Tim Snider
January 29, 2018
excellent service continue your service through Mercedes-benz of sacramento-(von housen group). it is always a pleasure visiting all of the competent people. Thank you, continue your service through Mercedes-benz of sacramento-(von housen group). it is always a pleasure visiting all of the competent people. Thank you, Anthony E. Andrews. More
by GURU1211
Employees Worked With
all intake service employees, Jason Harber
January 28, 2018
not good customer service There never is a loner car for me. Shuttle does not take me to Woodland. Noise started after service will not order part to fix. Will not recommend S There never is a loner car for me. Shuttle does not take me to Woodland. Noise started after service will not order part to fix. Will not recommend Sacramento, go El Dorado Hills, or Rocklin, better service. More
by bmadhav
Employees Worked With
Jason Harber
January 26, 2018
Excellent Service All Around for my Benzina (GLA250) THANK YOU Sean Kerwin for always being an awesome Mercedes Liaison for my servicing needs. Also, THANKS Kevin Foley for taking care of my Benzina. THANK YOU Sean Kerwin for always being an awesome Mercedes Liaison for my servicing needs. Also, THANKS Kevin Foley for taking care of my Benzina. More
by PUROLATINO22
Employees Worked With
Kevin Foley , Sean Kerwin
January 25, 2018
The way it should be done It was the best service experience I've ever had at a car dealership. And I've never seen a garage that clean! The "other guys" should take lessons It was the best service experience I've ever had at a car dealership. And I've never seen a garage that clean! The "other guys" should take lessons More
by Happy GLC
Employees Worked With
Dustin Brooks, Cecilia Salgado, Alyssa Luevano, Victoria Roth
January 21, 2018
Mercedes-Benz Lease Mercedes-Benz Sacramento was overall friendly and was competitive with their prices. These salesman rock! They are knowledgeable and not pushy. Th Mercedes-Benz Sacramento was overall friendly and was competitive with their prices. These salesman rock! They are knowledgeable and not pushy. Thank you Michael and Brett!!! Melissa Brown Century 21-Jeffries Lydon Chico Ca More
by missyb1405
Employees Worked With
Brett Kellner, Michael Marquez
