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Mercedes-Benz of Sacramento

Sacramento, CA

3.8
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,815 reviews

January 13, 2023

Ordered 3 vans with deposit. When they arrived, the bulkhead eliminated leg room. No communication from Loren. Didn't seem to care much. Cancelled the order and now can't get my More

by ryan@fitguard.com
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Loren Wilson
December 30, 2022

Great customer service, Lauren made everything simple and easy and I was able to find the van that fit all my needs. More

by 1strawfarms
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Loren Wilson
December 29, 2022

Took my car in for tires. Was 5 minutes late to appointment due to weather. Waited almost 30 minutes for advisor and was then told he didn't think he could find anyone to put More

by lep47
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don't remember
December 29, 2022

First time using MB Sacramento they did what was promised. I have been a customer of El Do Hills for years but they were booked More

by markg5
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Edgar Partida
December 28, 2022

Amine and Jodie were terrific to work with. No pressure, they go out of their way to find the car you are looking for, Third Mercedes purchased at MB Sacramento I won’t go anywhere else. Serv More

by Gaye Hombaker
Sales Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jodi Palmer, Amine Regragui, Dustin Brooks
December 24, 2022

Scheduling an appointment was bad, had to call several times even after waiting for few months on back order part. Service manager Dave was friendly, helpful and polite. Car was fixed in one day, so ove More

by DMITRIY S
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Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
December 22, 2022

Kerry Lucy is great! She always makes buying a car enjoyable. I always purchase my Mercedes cars at the Sacramento Mercedes dealerships. I really like the management. More

by drnranam
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Recommend Dealer
Yes
Employees Worked With
Michael Marquez, Julie Garcia, Kerry Lucy, Dustin Brooks
December 21, 2022

They were pleasant to deal with and very helpful. They handled things quickly and efficiently More

by ghfriedman61
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Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Thomas Lee, Dustin Brooks
December 20, 2022

Our sales consultant (Fernando) was great! He was very welcoming and informative during the entire process of buying our 2021 c 300. He was the reason we were there in the first place. More

by hrai77
Sales Price Transparency
Purchase Time
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Recommend Dealer
Yes
Employees Worked With
Fernando Robles, Dustin Brooks
December 20, 2022

Knowledgeable, professional team members who take pride in delivering an exceptional experience during every interaction. More

by jrumph67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roth, Jack Manikoth, Fernando Robles, Dustin Brooks