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Mercedes-Benz of Sacramento
Sacramento, CA
2,814 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,814 reviews
December 07, 2017
Pleasant Both my wife and I had our cars serviced at the same time. We ended up waiting in the show room, and traded in my wife's car on a new one. We have b Both my wife and I had our cars serviced at the same time. We ended up waiting in the show room, and traded in my wife's car on a new one. We have been customers of yours for over45 years. More
by JFHAMEL
Verified CustomerEmployees Worked With
Sean Kerwin, Karson Vigil
December 01, 2017
Great Services (as always) My experience was amazing and Jon was great as always. Because of the service I receive on a regular basis, Mercedes Sacramento is the only location I My experience was amazing and Jon was great as always. Because of the service I receive on a regular basis, Mercedes Sacramento is the only location I have my car serviced. More
by RICHARD.MCGINLEY
Employees Worked With
Jon Sutherland
December 01, 2017
This service was excellent They are very friendly and knowledgeable and they care about what I need service was fast and I enjoyed the time I was there and I am enjoying my car They are very friendly and knowledgeable and they care about what I need service was fast and I enjoyed the time I was there and I am enjoying my car The price was good ! More
by neushakamali
Employees Worked With
Leon Carado, Clark Courtney, Michael Marquez
December 01, 2017
Thank you to Efrain! Efrain was so helpful and communicated with me by text and phone throughout the time my vehicle was being serviced. I appreciate his kindness. Thank y Efrain was so helpful and communicated with me by text and phone throughout the time my vehicle was being serviced. I appreciate his kindness. Thank you, Jennifer Goldwyn More
by goldwyns
Employees Worked With
Efrain Vasquez
December 01, 2017
Efficient and Complete The service I receive the Mercedes-Benz of Sacramento is always exemplary. Drop off and pick up are always efficient and I never feel like I am havin The service I receive the Mercedes-Benz of Sacramento is always exemplary. Drop off and pick up are always efficient and I never feel like I am having to wait for assistance. More
by KATE5
Employees Worked With
Jason Harber
November 30, 2017
E-CLASS FUEL SYSTEM OUR VINTAGE e-CLASS BEGAN EMITTING A FUEL ODOR. IT WAS DETERMINED THAT THE FUEL PUMP WAS LEAKING. IT LOOKED LIKE SOME VERY EXPENSIVE REPAIRS WERE IN OUR VINTAGE e-CLASS BEGAN EMITTING A FUEL ODOR. IT WAS DETERMINED THAT THE FUEL PUMP WAS LEAKING. IT LOOKED LIKE SOME VERY EXPENSIVE REPAIRS WERE IN ORDER. HAPPILY, IT TURNED OUT THAT MBZ USA COVERED THIS PARTICULAR ITEM IN A SPECIAL EXTENDED WARRANTEE. ALL WENT WELL AND OUR PRIZED VEHICLE WAS BACK ON THE ROAD AT ZERO COST TO US . WE ALSO RECEIVED SOME VERY PROFESSIONAL SERVICE ATTENTION FROM EFRAIN AND THE REST OF THE SERVICE STAFF. More
by FDJ3939
Employees Worked With
Efrain Vasquez
November 30, 2017
Awesome I always feel like I am something special every time I bring my car I receive fast and courteous service and I never leave without answers to all my q I always feel like I am something special every time I bring my car I receive fast and courteous service and I never leave without answers to all my questions answered . My advisor and the other staff are amazing. More
by DRANTHONYWALLACE
Employees Worked With
Jason Harber
November 29, 2017
Best in the business I’ve never experienced service like Mercedes they helped and explained every detail Steve Tracy is amazing and my next car in 2018 will be a Mercedes. I’ve never experienced service like Mercedes they helped and explained every detail Steve Tracy is amazing and my next car in 2018 will be a Mercedes. Sean Kerwin is also amazing very helpful with anything I needed More
by TONY_ARMENTA1
Employees Worked With
Lisa Brown, Steve Tracy, Julie Garcia, Sean Kerwin
November 29, 2017
Great customer service. The service department schedule you rights in. The greet you with such respect and kindness. The service is great. They are so busy but gives great The service department schedule you rights in. The greet you with such respect and kindness. The service is great. They are so busy but gives great customer service. I have always received the same since I been coming here. More
by California
Employees Worked With
Efrain Vasquez, Cecilia Salgado
November 28, 2017
Excellent customer service I go to MB Sacramento because the technician know my vehicle history and i can keep records if my service. For example, i just had oil change and fil I go to MB Sacramento because the technician know my vehicle history and i can keep records if my service. For example, i just had oil change and filter, but my vehicle us emitting strong fume smell. Im going to call tomorrow to ask what it is and a rep will advise what to do. Thanks More
by keeshahenry
Employees Worked With
Tim Snider, Sean Kerwin
