Mercedes-Benz of Sacramento

Trade in I had a 2016 leased cla250 that was constantly giving me issues over the last year and a half and the manager Michale was great at giving me a good tr I had a 2016 leased cla250 that was constantly giving me issues over the last year and a half and the manager Michale was great at giving me a good trade in value for a 2014 GLA I’m extremely pleased with my new purchase and it’s always great when working with great people. More

Great service As usual, Jack is great to work with and keeps my car @ specs. Always goes over the work before and after the service with no surprises. As usual, Jack is great to work with and keeps my car @ specs. Always goes over the work before and after the service with no surprises. More

MIs-diagnosed several times Mis-diagnosed several times and expected me to pay the difference. No consideration for their mistakes nor inconvenience. Found an alternative dealer Mis-diagnosed several times and expected me to pay the difference. No consideration for their mistakes nor inconvenience. Found an alternative dealer for my AMG! More

Service Jason was excellent and checks on various issues for the best maintenance He calls on time, he orders the pick up ride and is very friendly. Great to Jason was excellent and checks on various issues for the best maintenance He calls on time, he orders the pick up ride and is very friendly. Great to work with. More

Classy It was our first time to pirchase a luxury car and so we were excited and apprehensive at first - Not sure if it was going to be too pricey for us and It was our first time to pirchase a luxury car and so we were excited and apprehensive at first - Not sure if it was going to be too pricey for us and maybe not worth going through. We were pleasantly surprised, hapoy with Tim. He was well-informed of the Mercedes brand and its different models. He did not oversell like they do in other car dealerships. No loud pitches, no awkward handshakes. He was straightforward yet helpful in terms of providing the information we needed. He let us know, in a very concise and professional manner, why it was worth investing in a Mercedes. We walked out thinking of its safety features, sleek design, etc instead of just focusing on price. The Finance person (a female) was just as professional, helpful. She did not try to sell to us everything. She guided us on the upgrades she thought were really most important. Overall, it was a pleasant, classy buying ecperience! More

Both Jon in Service & Brian in Sales were great! Turned out to be a pleasant day. My list of things to be installed was accomplished and I got a complimentary detailing as well. It's a long way for Turned out to be a pleasant day. My list of things to be installed was accomplished and I got a complimentary detailing as well. It's a long way for me to drive for service but it was worth it. More

Perfect customer see Fast friendly and professional staff. Micheal is one of the best advisors. Friendly environment and they are always on time, and Thank you so much Fast friendly and professional staff. Micheal is one of the best advisors. Friendly environment and they are always on time, and Thank you so much More

Great place.. excellent service. I love Mercedes Benz Sacramento. They have great staff that is friendly. Jon Sutherland is the best. I recommend mercedes Benz sacramento to all my fa I love Mercedes Benz Sacramento. They have great staff that is friendly. Jon Sutherland is the best. I recommend mercedes Benz sacramento to all my family and friends. More