Mercedes-Benz of Sacramento

Top Notch Each time I have needed to service my vehicle here, I have received the utmost respect and consideration. It would be my pleasure to recommend it to a Each time I have needed to service my vehicle here, I have received the utmost respect and consideration. It would be my pleasure to recommend it to anyone. More

My experience I wish I was assigned the service representative which I asked for. I asked for a preferred representative because my family member had a bad experien I wish I was assigned the service representative which I asked for. I asked for a preferred representative because my family member had a bad experience in the past by another service rep. More

Best Car Buying Experience in 20 Years Mercedes Benz of Sacramento is the best, most attentive dealership in Sacramento! From the moment that we walked onto the lot, and after the purchase, Mercedes Benz of Sacramento is the best, most attentive dealership in Sacramento! From the moment that we walked onto the lot, and after the purchase, Brian Lonchar made certain that we were happy and comfortable in our vehicle. We actually felt valued as customers. It was a refreshing experience, and we will most definitely be repeat buyers! More

Great We had a great experience and the staff was very friendly and helpful. The staff knew the vehicle and they worked well together. The business was very We had a great experience and the staff was very friendly and helpful. The staff knew the vehicle and they worked well together. The business was very clean as well. More

Quality Remarkable Mercedes Benz of Sacramento has maintained service of my car for 12 years. The quality,of service outstanding. The Assistant Managers arranged transpo Mercedes Benz of Sacramento has maintained service of my car for 12 years. The quality,of service outstanding. The Assistant Managers arranged transportation to work and home during these years. Great company. More

squeaking / screeching breaks on my GLC300 were not fixed I visited the service to get my GLC300 squeaking / screeching breaks fixed and after a day the problem is double folded. The screeching noise of the b I visited the service to get my GLC300 squeaking / screeching breaks fixed and after a day the problem is double folded. The screeching noise of the breaks has increased. I previously had this problem only on a cold morning but now its all the day, even during front braking. Its so awful and embarrassing at a parking lot. I don't have the experience of driving a luxury car. People stare at you for the loud noise the car produces. Disgusting!!!! The service centre personal was good at receiving, understanding the problem but not good at getting the issue resolved. More

Service. Had a scheduled appointment to switch rims on my gle 350 and after waiting for an hour I was told that I would have to come back because they didn't h Had a scheduled appointment to switch rims on my gle 350 and after waiting for an hour I was told that I would have to come back because they didn't have the rims in stock. If you are making and appointment a week in advance you should make sure you have the product in Stock and not waste people's time and money. Robbie Cochran is a good guy and has been very professional. More

Consistently great Moved to CA from Mass 2 years ago and not knowing anyone in the area, I'm so grateful to have 'found' this dealership, I never worry about anything wh Moved to CA from Mass 2 years ago and not knowing anyone in the area, I'm so grateful to have 'found' this dealership, I never worry about anything when I need service for my car. Customer service is spot on from the initial call straight through to pick up. These folks go out of their way to make it easy and to make me a happy customer, which I am. MB of Sac is a great team effort, start to finish. More

Great Customer Service Jason and his staff had me in and out in no time. I had a loaner car to run all my errans.. That is some great customer service. Jason and his staff had me in and out in no time. I had a loaner car to run all my errans.. That is some great customer service. More