Mercedes-Benz of Sacramento

Great customer service!! Austin was a big help for my vehicles issues it's had. He was thorough on explaining, being a woman I instantly felt more at ease as he listened and h Austin was a big help for my vehicles issues it's had. He was thorough on explaining, being a woman I instantly felt more at ease as he listened and he addressed every concern I had. He stayed in contact and updated me. Very reliable shop especially because their advisors are caring of their customers! More

Unknown Issue Efrain was very helpful from start to finish. He provides a excellent customer service and ensured all my questions and concerns were answered. The sh Efrain was very helpful from start to finish. He provides a excellent customer service and ensured all my questions and concerns were answered. The shuttle service was also friendly and made sure I made it to my destination on time. Thank you Mercedes team! More

Service appt. i always have a pleasant experience while having my vehicle serviced at MB of Sac. People are friendly and helpful that work there. I will continue t i always have a pleasant experience while having my vehicle serviced at MB of Sac. People are friendly and helpful that work there. I will continue to visit this dealership for all my service needs. More

Friendly without pressure First time using Costco car purchasing program without any hassle. Driving with my first MB E300 out of parking lot. Have a great time with Dustin First time using Costco car purchasing program without any hassle. Driving with my first MB E300 out of parking lot. Have a great time with Dustin More

Excellent service!!! My visit to Von Housen is always a pleasant one as the employees are always extremely welcoming and helpful throughout my entire visit. I have been My visit to Von Housen is always a pleasant one as the employees are always extremely welcoming and helpful throughout my entire visit. I have been a long time customer and will continue to be a loyal customer to Mercedes. More

Excellent Services Service(s) were excellent. My first experience with this dealership and they exceeded my expectation. Efrain was friendly and knowledgeable. Great fo Service(s) were excellent. My first experience with this dealership and they exceeded my expectation. Efrain was friendly and knowledgeable. Great follow up and kept me updated on the progress. Will definitely continue bring my car back even though this dealership is not the closest one. More

Fantastic Customer Service Loren was excellent and very informative. This dealership was great and I had no problems whatsoever throughout the whole process. Would definitely re Loren was excellent and very informative. This dealership was great and I had no problems whatsoever throughout the whole process. Would definitely recommend to a friend looking to buy a Mercedes. More

Services appointment Service department was fast I was in and out. I also brought my sister along with me to get her car repaired, she was very pleased with the service sh Service department was fast I was in and out. I also brought my sister along with me to get her car repaired, she was very pleased with the service she received More

New Car Purchase We drove to Mercedes-Benz of Sacramento from Tracy because of positive things we had heard from co-workers and on the internet. We had a very positive We drove to Mercedes-Benz of Sacramento from Tracy because of positive things we had heard from co-workers and on the internet. We had a very positive experience with Steve Tracy. He was very knowledgeable, friendly, and attentive. We were not planning on buying that day, but because of Steve's help we discovered it was possible and got exactly what we wanted. The car was delivered from another area dealer. The whole process was very positive. The only issue we had was that we were told the car had less than 70 miles on it, and when it arrived it had more than 800 miles. We had made it very clear that we wanted a vehicle with less than 100 miles on it. This was NOT Steve Tracy's fault. Steve did make it up to us with credit on accessories. Again, the overall experience was quite positive, and pleasant. More

Service If your Mercedes need any service, you can go to Micheal and he will solve it he is always available and he respond very quick. I don't need to wait If your Mercedes need any service, you can go to Micheal and he will solve it he is always available and he respond very quick. I don't need to wait as long as Miacheal is there. Thank you for his service More