Mercedes-Benz of Sacramento

Excellent service all the way The customer service, due diligence of the service rep and the quality of service was excellent. The facilities are exceptional, comfortable and abov The customer service, due diligence of the service rep and the quality of service was excellent. The facilities are exceptional, comfortable and above all the staff is extremely friendly. More

The sales pers Mr.John Liu is super great. The courtesy , personality and professionalism of Mt. Jonh Liu made all the difference . My husband and I did not feel any pressure during the p The courtesy , personality and professionalism of Mt. Jonh Liu made all the difference . My husband and I did not feel any pressure during the process .He answered our questions and concerns to our satisfaction . I feel that I can call him anytime if i have questions. On, the finance section, I still have to call Ms Julie Garcia because I need to get one of the copies of the documents that will show the contract number. It was a xerox copy that was provided to me and the contract number was cut off into halves. She explained to us the inportance of cilajet, getting portfolio but did not mention about the prepaid maint 4y/ 40 k T1 and the code protection before it was typed on the installment contract and these are under optional. More

Excellent customer service Received great customer service from Austin. He was very friendly and explained everything to me. He came across as been sincerely interested in meeti Received great customer service from Austin. He was very friendly and explained everything to me. He came across as been sincerely interested in meeting my needs. More

Made it so easy We purchased a Sprinter crew van through MBS and everything about the experience was great. The financing was a breeze and Loren was very knowledgeabl We purchased a Sprinter crew van through MBS and everything about the experience was great. The financing was a breeze and Loren was very knowledgeable and a joy to work with. He gave us the attention and time we needed to get to know our van. More

Dustin and Julie were the very best . 110% effort on their Dustin was just terrific. Very low key, very honest and knowledgeable He was patient and went out of his way to be helpful. Very nice Young man J Dustin was just terrific. Very low key, very honest and knowledgeable He was patient and went out of his way to be helpful. Very nice Young man Julie was the best, very friendly and efficient. We paid cash and She was ok with personal check, she made us feel very Comfortable and even recommended a fine restaurant which We enjoyed We are very pleased with everything More

Regular maintenance service. In general, Mercedes Benz of Sacramento has an excellent service. Except for one time, when I was way over charged and my car problem didn't get fixed In general, Mercedes Benz of Sacramento has an excellent service. Except for one time, when I was way over charged and my car problem didn't get fixed, all the other many times have been fine. And I LOVE the complementary Starbucks! It wakes me up! More

services sean was great excellent customer service thank you for all your help. having to write twenty five words is bg to much. Sean was great sean was great excellent customer service thank you for all your help. having to write twenty five words is bg to much. Sean was great More

Recent experience Dear Sacramento Mrecedes Office It is my experience that few times that I had Jack work on my car through himself and associates he has been always t Dear Sacramento Mrecedes Office It is my experience that few times that I had Jack work on my car through himself and associates he has been always the best. Something that tremendously adds to the value of Mercedes and the Sacramento office is the care of professionals like jack. Please let him know Sincerely Karim Fard Thanks (530) 756-52221 More