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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,815 reviews
November 20, 2016
excellence Service John and William Best wish Merry Christmas And Happy new year to All employee That is what I review , if doesn't submit Forget above than John and William Best wish Merry Christmas And Happy new year to All employee That is what I review , if doesn't submit Forget above thank Thank you, that's all More
by WINNIEHO888
Verified CustomerEmployees Worked With
Frank Roepke, Steve Tracy, Jack Manikoth
November 19, 2016
Buying out my lease!! Robbie Cochran made this buying process a breeze!!! Loved working with him and all the crew at Mercedes on Howe Avenue. Their service department is t Robbie Cochran made this buying process a breeze!!! Loved working with him and all the crew at Mercedes on Howe Avenue. Their service department is the best around too!! More
by LORIREIS
Employees Worked With
Robby Cochran
November 18, 2016
Jack is Awesome! 🔧🚘👌"Jack Manikoth" gave me a (1) Complimentary Cleaning (2) Temporary License Plate (3) Installed my New License Plate Frame😎 (4) Some Discount. 🔧🚘👌"Jack Manikoth" gave me a (1) Complimentary Cleaning (2) Temporary License Plate (3) Installed my New License Plate Frame😎 (4) Some Discount. He listened well to my needs during my appointment. He is professional, respectful and the most coolest Assistant Service Manager I ever met👍🏽👍🏽👍🏽 More
by JENNCOSTON
Employees Worked With
Jack Manikoth
November 17, 2016
Replace Windshield I was so happy that AAA approved my windshield being replaced at Von Housen. AAA said that their fee is actually in line with the Glass Companies the I was so happy that AAA approved my windshield being replaced at Von Housen. AAA said that their fee is actually in line with the Glass Companies they refer their members to. I was able to get Authentic Stickers put back on my car's windshield. More
by FRANCIEAXTELL
Employees Worked With
Efrain Vasquez
November 17, 2016
10,000 mile service The entire process to service my GLA 250 4matic from appointment start to pick up finish was at my convenience with a reasonable efficiency wait time The entire process to service my GLA 250 4matic from appointment start to pick up finish was at my convenience with a reasonable efficiency wait time and offered of a comfortable customer wait area serving coffee etc.....Excellent!! More
by nchan51014
Employees Worked With
Jason Harber
November 17, 2016
Jason really came through this terrible experience. My car had major damage from tree rats, My car had to be returned because more damage became apparent . Jason provided me a car and returned my beaut My car had major damage from tree rats, My car had to be returned because more damage became apparent . Jason provided me a car and returned my beautiful car back to me after 10 days. I would recommend Mercedes-Benz of Sacramento to any friends for a wonderful relationship with my dealership. More
by DANDI0
Employees Worked With
Lisa Brown, Jason Harber
November 16, 2016
Warranty and scheduled service The staff was very helpful in performing my annual service while I was up for warranty work as it saved me a trip from the East Bay. The service de The staff was very helpful in performing my annual service while I was up for warranty work as it saved me a trip from the East Bay. The service department is attentive and tries hard but I think the replacement air foil on the truck of my E350 2016 is still not quite right. It stills rocks back and forth. Art Chen El Cerrito, CA More
by ASCHENJR
Employees Worked With
John Liu, Mike Gallagher
November 15, 2016
Review Seamless with no problems end to end preferred provider will continue to do business with only at this location for my Benz. Efrain was great! Seamless with no problems end to end preferred provider will continue to do business with only at this location for my Benz. Efrain was great! More
by ALFREDDCURTIS
Employees Worked With
Driveway guys are always great!, Efrain Vasquez
November 12, 2016
The xxxxxxxx place I bought a 02 sensor from Benz and still have code coming popping up. They gave me a bad part and wanted me to pay for the diagnosis. And then told me I bought a 02 sensor from Benz and still have code coming popping up. They gave me a bad part and wanted me to pay for the diagnosis. And then told me it's another 02 sensor. I took my car else where replace 02 sensor that they said that was bad. Still have a problem. I'm very disappointed with the service. They lied to me made me pay them for wrong diagnosed. More
by KNADONE
Employees Worked With
look up my record. Ken Nadone, Austin Chao
November 12, 2016
Service Review Car was serviced and seems to be running well. There was a leak drip when I left the garage a couple of days ago; the line ran right in the middle of Car was serviced and seems to be running well. There was a leak drip when I left the garage a couple of days ago; the line ran right in the middle of the car. I got out and smelled it to see whether it was oil, but it was odourless. Have not noticed this problem again since and hope all is okay. More
by REGIHAMEL7960
Employees Worked With
Mike Gallagher
