Mercedes-Benz of Sacramento

Fast, clean and great coffee! This was my first visit to this location and not only was I impressed with the speed and commitment to price quote, but they have a Starbucks in the s This was my first visit to this location and not only was I impressed with the speed and commitment to price quote, but they have a Starbucks in the spacious waiting area! Lot's of tables and chairs for working or reading. More

Service attentive to your concerns, great service. appointment times were convenient and appointments kept. I am awaiting a part from Germany to that the se attentive to your concerns, great service. appointment times were convenient and appointments kept. I am awaiting a part from Germany to that the service can be completed. More

Worst Service I brought my car in for an issue I was having. They couldn't identify what the cause was and recommended different repairs that would "hopefully" fix I brought my car in for an issue I was having. They couldn't identify what the cause was and recommended different repairs that would "hopefully" fix the problem. I had to bring my car in twice and ended up spending $1600 for "repairs" that didn't resolve the issue. I attempted to contact the staff I worked with since my last visit to let them know the issue still existed. I still haven't heard back 5+ months later. More

It could have been better. i was fine with the service , but having a black car, they left it out in a mild rain that caused spots all over the car, and I feel that they could h i was fine with the service , but having a black car, they left it out in a mild rain that caused spots all over the car, and I feel that they could have took it back and washed it, since it was a full day after that i came and got it. More

Excellent service Very professional staff, highly recommend. Nice waiting area with coffee available. Compared to other dealerships, I have found this facility to be mo Very professional staff, highly recommend. Nice waiting area with coffee available. Compared to other dealerships, I have found this facility to be more pleasant and helpful. More

Battery Called due to dead battery and mobile unit came to change battery in quality time. Service person was very knowledgeable and asked if any questions or Called due to dead battery and mobile unit came to change battery in quality time. Service person was very knowledgeable and asked if any questions or if he could help with anything else as he reset the computer system in the car. More

Nice Rep, Work was fine. Need better communication I was supposed to be called when the part arrived, and I wasn't. After I called and learned at the park had been there for several days, I was conta I was supposed to be called when the part arrived, and I wasn't. After I called and learned at the park had been there for several days, I was contacted to make a service appointment. The person making the appointment told me they need my car for the day when in fact it ended up being there almost 2 full days. More

MBZ Sprinter purchase I worked with Loren Wilson on this purchase and he did an excellent job. I got great price and everything went exactly as I planned. I would recomme I worked with Loren Wilson on this purchase and he did an excellent job. I got great price and everything went exactly as I planned. I would recommend Loren to anyone who is interested in a MBZ Sprinter. More

The service was graet Hi Sean, I want to thank you for the great customer service i receive every time i go to the dealership. You always meet my expectations. Hi Sean, I want to thank you for the great customer service i receive every time i go to the dealership. You always meet my expectations. More

Good Customer Service! Loren and Austin are very professional and knowledgeable of what they do. Mechanic - job well done as well. We'll see you for the next service! Loren and Austin are very professional and knowledgeable of what they do. Mechanic - job well done as well. We'll see you for the next service! More