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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,815 reviews
October 12, 2016
very professional very warm and friendly from the moment I exited my car. Took care of my needs quickly. Offered me a loaner while my car was being worked on. very warm and friendly from the moment I exited my car. Took care of my needs quickly. Offered me a loaner while my car was being worked on. More
by rbbbikers
Verified CustomerEmployees Worked With
Craig Gorman, Mike Gallagher, Julie Garcia, Tim Snider
October 12, 2016
There shop floorman is super rude The shop floorman ken is super rude the guy that actually listened was my service rep jack he's really nice and ready to help he gets 5stars ken gets The shop floorman ken is super rude the guy that actually listened was my service rep jack he's really nice and ready to help he gets 5stars ken gets -5stars More
by MUIQBAL97
Employees Worked With
Jack Manikoth
October 12, 2016
Very happy to have Jason Harber as my service advisor. I work with Jason Harber as my service advisor. He is really helpful and knowledgeable. He took care of couple of problems I had with my 2014 E class I work with Jason Harber as my service advisor. He is really helpful and knowledgeable. He took care of couple of problems I had with my 2014 E class in timely manner. Very happy. More
by SAJIMAL72
Employees Worked With
Jason Harber
October 12, 2016
Lease of my Mercedes The salesperson was very knowledgeable and if they didn't have an answer the found it for me. The financing was easy and painless. I would definitel The salesperson was very knowledgeable and if they didn't have an answer the found it for me. The financing was easy and painless. I would definitely recommend this dealership. More
by dmchenry
Employees Worked With
Brian Lonchar
October 11, 2016
I had a very Good experience . Mr Eric Johnson is very Good. I had a very Good experience at the Mercedes dealership. The salesman Eric Johnson and others were very helpful. We were treated with respect. Our que I had a very Good experience at the Mercedes dealership. The salesman Eric Johnson and others were very helpful. We were treated with respect. Our questions were fully answered. Me and my wife are fully satisfied. More
by amarbir.kaur
Employees Worked With
Julie Garcia, Eric Johnson
October 11, 2016
Sales Representative Tristan Regnani, the Sales Rep we worked with was very professional as were all Von Hausen personal that we came in contact with. We were treated well Tristan Regnani, the Sales Rep we worked with was very professional as were all Von Hausen personal that we came in contact with. We were treated well. More
by dwieseinteriors
Employees Worked With
Tristan Regnani
October 11, 2016
New Smart Car The buying experience was easy by Mercedes Sacramento. I live out of town and they had my vehicle delivered to my office. Great job Victoria! The buying experience was easy by Mercedes Sacramento. I live out of town and they had my vehicle delivered to my office. Great job Victoria! More
by marneykyle
Employees Worked With
Victoria Richardson
October 09, 2016
customer service 3 time visited Mercedes Benz of Sacramento and left there with very friendly and excellent customer service. I really appreciate Mr. Michael Gallagh 3 time visited Mercedes Benz of Sacramento and left there with very friendly and excellent customer service. I really appreciate Mr. Michael Gallagher, Mr, Kerry Saunders & Mr. Jack Manikoth. you guys are 5 plus stars. More
by JABER_ANSARY
Employees Worked With
Jack Manikoth, Mike Gallagher, Kerry Saunders
October 08, 2016
Service A Treated like royalty!!!!!! Soon as I pulled up someone came to me and asked how can they help me. After my service was done I can't remember if his na Treated like royalty!!!!!! Soon as I pulled up someone came to me and asked how can they help me. After my service was done I can't remember if his name is Jack or Jason but he show me how to use all the features in the car. More
by SLOEMOSHUN
Employees Worked With
Jack Manikoth, Jason Harber
October 08, 2016
Buying new vehicle It was a great experience over there. Dealers treat me well and answer all patiently. Moreover, even after purchasing vehicle, they still answer all m It was a great experience over there. Dealers treat me well and answer all patiently. Moreover, even after purchasing vehicle, they still answer all my questions about the vehicle. More
by Alan
Employees Worked With
Tim Snider
