Mercedes-Benz of Sacramento

Prompt Service to Evauluate I received very prompt service to evaluate the right front tire to determine repair or replacement. Jack was very courteous. A replacement tire serv I received very prompt service to evaluate the right front tire to determine repair or replacement. Jack was very courteous. A replacement tire service was completed which included a multipoint check. My GLA 250W4 was waiting for me looking very clean in side and out. More

Great Service Service advisor Jack is one of the business. Had a intermittent problem which usually a nightmare for a car owner since it never acts up when it's at Service advisor Jack is one of the business. Had a intermittent problem which usually a nightmare for a car owner since it never acts up when it's at the dealership. They did an awesome job diagnosing the problem. Great techs & great service advisor. More

Can't fix the problem so I am told its normal I am not happy with my service. The strut on my gl was replaced and is creating a noise. 3 rd trip in to fix and they are now telling me it is norma I am not happy with my service. The strut on my gl was replaced and is creating a noise. 3 rd trip in to fix and they are now telling me it is normal. I know that it is not. The car even lowers often when I come to a stop. This was an indicator that something was wrong the first time the Strut was replaced. (Which lasted less than 2 yrs). This is my 3rd strut on a 5 run old car with 65k miles. I plan on taking it to a different mechanic More

Best service Robbie was the best. Will definitely recommend him. Jack is the best in service. They were both very knowledgable. Price was good. They were very help Robbie was the best. Will definitely recommend him. Jack is the best in service. They were both very knowledgable. Price was good. They were very helpful. Robbie got us the price More

Replaced 2014 to 2016 E series My needs were met fast and efficiently, I was shown what I wanted to see. Provided options and secured the deal in reasonable period of time. My needs were met fast and efficiently, I was shown what I wanted to see. Provided options and secured the deal in reasonable period of time. More

SEE MY REVIEW OF EXCELLENCE ! I live 154 miles from this service center that takes care of my Smart Car. I have had the pleasure of taking my car into this center 4 or 5 times. Th I live 154 miles from this service center that takes care of my Smart Car. I have had the pleasure of taking my car into this center 4 or 5 times. The service was always planed to take into consideration my circumstance and needs, A car was loaned to me while the necessary service was applied to my Smart Car if it was needed. The employee's of this organization are always professional. I could not be more Pleased. I am the Marshal of Virginia City & Gold Hill, Nevada and I use the Smart Car for my personal use. THE DEALERSHIP HAS MY PERMISSION TO RELAY THIS MESSAGE TO ANYONE IT DESIRES TOO. Bill Boyd More

very great service We have Jason as service rep, he is always on top of the problem with quick service. also very helpful in helping with features on our new used 2013 We have Jason as service rep, he is always on top of the problem with quick service. also very helpful in helping with features on our new used 2013 S550 color blue car. More

Quick service while I waited! I brought my GLK in for its first service. My car was taken almost immediately, serviced and detailed while I waited. Everyone was courteous and hel I brought my GLK in for its first service. My car was taken almost immediately, serviced and detailed while I waited. Everyone was courteous and helpful. I was greeted by every employee I saw and was offered drinks by all. I felt welcomed and well treated. Thank you! More

New car Tim made the buying process very simple and efficient. He knew everything about the car and even programmed the phones for Bluetooth connection for us Tim made the buying process very simple and efficient. He knew everything about the car and even programmed the phones for Bluetooth connection for us. Jose in finance had all of the documents in order and prepared and had me and my wife out of his office in a very short amount of time. I highly recommend Von Housen! More

Jack is truly wonderful to work with! Jack gets me in and out in a timely fashion and is great on giving me time est. He's always professional and listens to my concerns. The best thing I Jack gets me in and out in a timely fashion and is great on giving me time est. He's always professional and listens to my concerns. The best thing I like about him is the attention to detail and not only does he follows up; he Communicates any issues promptly. More