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Mercedes-Benz of Sacramento

Sacramento, CA

3.8
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,815 reviews

June 02, 2016

Untitled I walked in with the intention of buying a smart car and the staff was immediately helpful, knowledgeable and very nice. It turned out to be an enjoy More

by oolivergraham
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Chacon Peschke, Jason Bryner, Victoria Richardson, Julie Garcia
Jun 02, 2016 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review!

June 02, 2016

Tristan is of good steward though neophyte in MB Now is the milestone first time owning MB, and received recommendable service. I like it! Thanks Guys and Gal! I would highly recommend for the qualit More

by acruz1958
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan, Julie Garcia
Jun 02, 2016 -

Mercedes-Benz of Sacramento responded

Congratulations on your new Mercedes Benz! We look forward to serving you in the future.

June 01, 2016

Service Good service, nice people, got a nice loner car. Jason is a nice easy going person when it comes to get the answers or when something needs to be done More

by IRINAGUDOV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Jun 02, 2016 -

Mercedes-Benz of Sacramento responded

We always want our customers have the best service experience possible. Thanks for the 5 stars!

June 01, 2016

Good customer service Good customer service and reasonable charges of the services . The driver who picked me up at my residence was on time and courteous. Thank you v More

by elmergould1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Chao
Jun 02, 2016 -

Mercedes-Benz of Sacramento responded

Offering value and superior customer service is what we are striving for. We appreciate the nice review.

May 31, 2016

Excellent service was received by Tristen in Sacramento! Excellent information provided by our sales person, Tristen. He is a new member of the Sales Department, however was extremely knowledgeable and capa More

by Janelle95608
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristen in Sales at Sacramento Mercedes-Benz was excellent!
Jun 02, 2016 -

Mercedes-Benz of Sacramento responded

Thank you Janelle. Tristan is a good addition to our sales team and we're lucky to have him. I'm glad to hear your experience was excellent!

May 31, 2016

Great customer service The customer service department works fast and very very friendly! If you are planning on buying a car go there. I'm very happy with how I get treated More

by uliarias07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Jun 02, 2016 -

Mercedes-Benz of Sacramento responded

Thanks for all the stars! We appreciate your recommendation.

May 31, 2016

Awesome service. The service we received in selecting and purchasing our new car could not have been better every step of the way. The car we wanted is hard to find, More

by rlthomps2010
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Liu, Jason Bryner, Julie Garcia
Jun 02, 2016 -

Mercedes-Benz of Sacramento responded

I'm glad to hear we were able help you find the perfect car for your needs. I hope you're enjoying your new vehicle! Thanks you for sharing your story.

May 30, 2016

Great Sales Rep. First time leasing a car (leased via Costco program)~ experience made great by a super professional sales rep. Brett was very friendly and patient whe More

by iKid723
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Kellner
Jun 02, 2016 -

Mercedes-Benz of Sacramento responded

I'm glad to hear your first leasing experience was a great one. We're lucky to have employees like Brett who will go above and beyond to help our customers. Thanks for the feedback and the extra soccer fan points!

May 30, 2016

CUSTOMER SERVICE AT ITS BEST WITH STEVE TRACY Steve Tracy is a true professional who makes sure he clearly understands what the customer wants and needs are. He listens carefully and takes all the More

by remaxbernadette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Tracy
Jun 02, 2016 -

Mercedes-Benz of Sacramento responded

Steve has many years of experience helping customers find the perfect car for their needs. I'm glad he was able to help you, too. Thanks you for taking the time to give us a 5 star review!

May 30, 2016

Mercedes of Sacramento The dealership made the purchase of our new car comfortable, easy, and relaxing experience. The personal are friendly and knowledgeable like your fri More

by chad7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Carado
Jun 02, 2016 -

Mercedes-Benz of Sacramento responded

We consider our customers to be part of the Mercedes Benz family. Enjoy your new Mercedes Benz and thank you for the nice review.

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