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Mercedes-Benz of Sacramento

Sacramento, CA

3.8
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,815 reviews

May 30, 2016

Great internet sales The internet sales team delivered on my custom GLE 350 with a competitive price and kept me informed. Great people and a great buying experience. More

by chris_kasten
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Robby Cochran, Jason Bryner, Julie Garcia
Jun 02, 2016 -

Mercedes-Benz of Sacramento responded

Glad to hear you found the right car at the right price! Thanks for the feedback.

May 28, 2016

Howe Avenue Service Center to Replace the SRS control Unit Very friendly, professional and helpful. The staff was accommodation, courteous and finished the job in time. They also provided me a ride so I coul More

by gurdev0
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Bryner
May 28, 2016

Great customer service Mike provided great opinion and awesome friendly. Ionly did the requiredrequired service no add ons of any kind. I will definitely recommend and retur More

by TONY SANDHU
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gallagher
Jun 02, 2016 -

Mercedes-Benz of Sacramento responded

Thank you, Tony! Mike appreciates your recommendation.

May 28, 2016

Great service I had a recall on my vehicle and the service provided was great. I would definitely recommend this dealership. They gave me a ride home and picked me More

by TLSTRONG06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Kerwin
Jun 08, 2016 -

Mercedes-Benz of Sacramento responded

We pride ourselves on offering world class service, and we truly value your recommendation. Thanks for taking the time to give us a good review. Please give us a call if anything comes up that we can help you with. Lisa Brown lbrown@vonhousen.com

May 28, 2016

Poor Repair Service Employee customer service is excellent, however I have had to get some repairs done for my auto and the job was not done correctly by the service depa More

by GOMEZLETTIE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Various
May 31, 2016 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to give us your feedback. It is always our intention to not only provide first class service to our customers, but to return their vehicle to them with the repairs or service done correctly. I apologize for your inconvenience and frustration. Please let me know if I can help you with anything in the future. Lisa Brown lbrown@vonhousen.com

May 28, 2016

the best ever Great customer service, the coffee was great! Beautiful setup! I had 2 other cars in mind that I was going to see, that day, the volvo x60 and bmwx3. More

by rmrmaris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Regnani, he sold me!, Tim Snider
Jun 02, 2016 -

Mercedes-Benz of Sacramento responded

We're glad you found the perfect car at Mercedes Benz of Sacramento! Thank you for the 5 star review. Enjoy your new vehicle.

May 28, 2016

Sprinter search After being disappointed with another Mercedes-Benz dealership dragging the locating of my desired Sprinter van, I visited Sacramento dealership and w More

by dusanpetras
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loren Wilson
Jun 08, 2016 -

Mercedes-Benz of Sacramento responded

Thank you for your input, and high praise of our Sprinter expert, Loren Wilson. He is a great example of our dedication to finding the perfect vehicle for our customers needs. Don't hesitate to contact us if we can help with anything in the future, Lisa Brown lbrown@vonhousen.com

May 26, 2016

First Mercedes purchase we could not be more pleased with the service and overall experience we received from the team as we decided to make our purchase. they were seamless More

by allbaugh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Tracy, Jason Bryner, Julie Garcia
May 27, 2016 -

Mercedes-Benz of Sacramento responded

Thank you for the review! We appreciate you business and look forward to serving you in the future. Lisa Brown lbrown@vonhousen.com

May 26, 2016

Pushy Salesmen & Issues with Vehicle I explained several times to the salesmen I wasnt ready to purchase that day. Got pressured into it, spent 8hrs in the dealer and got a 2016 vehicle t More

by borbonc1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Tracy, Julie Garcia
May 27, 2016 -

Mercedes-Benz of Sacramento responded

We are a family owned business and have been serving our customers for over 50 years. We always strive to offer the best sales and service experience possible. We truly value your business and I sincerely apologize for any frustration or inconvenience we may have caused you. Thank you for taking the time to give us your feedback. If you would like to discuss your experience further, please feel free to contact me. Lisa Brown lbrown@vonhousen.com

May 26, 2016

Great Brett was great to work with, made it simple. This is my second vehicle I bought from here. Would absolutely buy another vehicle from MB of Sac. Thank More

by Jamie "Phoong Law Corp."
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Kellner
May 27, 2016 -

Mercedes-Benz of Sacramento responded

Congratulations on your new Mercedes Benz! Thanks for the review. Brett will be happy to help you find your next vehicle when you're ready. Lisa Brown lbrown@vonhousen.com

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