Mercedes-Benz of Sacramento

Loved my sales person Tristan! I purchased an E350. Hadn't planned to purchase a new vehicle, was there for service, and the rest is history. Totally happy with my purchase. Even I purchased an E350. Hadn't planned to purchase a new vehicle, was there for service, and the rest is history. Totally happy with my purchase. Even happier with my salesperson Tristan. What a pleasant young man, very respectful, patient and informative. And he listened to my needs. He was a pleasure to work with. I probably would not have returned to purchase the car the next day if it had not been for him. When I arrived on day 2, the car was ready, the paperwork set to go, and I was in and out of the dealership within an hour. Thank you Tristan! And forgot to mention the great deal on the car, they worked hard to get my business. More

MB of Sacramento is incomparable Simply the best! We keep coming back because the trustworthiness of the staff, and the ease of finalizing the transaction, makes the car buying exper Simply the best! We keep coming back because the trustworthiness of the staff, and the ease of finalizing the transaction, makes the car buying experience like no other. More

Awesome Customer Service Great service and on time. Thank's to the "Mercedes "S" Men"!!! Jason was awesome. He knew what the problem was and got me out on time. Thanks. Great service and on time. Thank's to the "Mercedes "S" Men"!!! Jason was awesome. He knew what the problem was and got me out on time. Thanks. More

Fantastic Experience! We just leased our 5th Mercedes from Mercedes Benz of Sacramento, We have always had wonderful service from sales and service on all of our cars. St We just leased our 5th Mercedes from Mercedes Benz of Sacramento, We have always had wonderful service from sales and service on all of our cars. Steve Tracy is a great salesman, he worked with us on the pricing and was very honest during the entire process and made sure we were very happy with our purchase, walked us thorough all the gadgets on the car and is the first salesman to tell how to program our garage door when we got home, worked on the first try! Thanks Steve!! Julie Garcia is awesome, this is the 2nd time she has helped us through finance and it's always fast and very easy. Thanks Julie! More

prompt Great,good, coffee, friendly, clean, would come again, great services, great people, great atmosphere!!!!,It was all fantastic and I would suggest for Great,good, coffee, friendly, clean, would come again, great services, great people, great atmosphere!!!!,It was all fantastic and I would suggest for more and more people to go. If anyone hasn't had them then they are truly missing out on the best of the best! The axel is perfect and I can drive more comfortably now. More

Personalized Servied The staff clearly flexed to meet the limited time I had to complete the transaction and I appreciated their accommodations. Without needing to ask, m The staff clearly flexed to meet the limited time I had to complete the transaction and I appreciated their accommodations. Without needing to ask, my needs were anticipated and met. More

Great informational visit, With a team of 4 associates willing to go the extra mile to make the sale happen how could you go wrong. Mercedes is on top their game. I always felt With a team of 4 associates willing to go the extra mile to make the sale happen how could you go wrong. Mercedes is on top their game. I always felt I was getting the best customer care.. My wife has a Mercedes and I always felt comfortable bringing her car in. Mercedes culture has always been so much more than just the car. My hats off to Jeff the sales manager,Dustin Brooks,Ken Summut, and of course my sale consultant CRAIG GORMAN... I WILL B BACK. Thx Richard L. Lopez More

no communication My car was brought in for it's 40,000 mile service. Soon after I took it home the check engine light came on. I brought it back in. I was supposed My car was brought in for it's 40,000 mile service. Soon after I took it home the check engine light came on. I brought it back in. I was supposed to get a call with an update. I never heard anything. Before I realized it was 6pm and the dealership was closed. I had to call 3 times the next day before getting a call back. When I asked what the problem was I got a vague answer. All Mike said was we took care of it for you and it is all fixed now. My husband wanted more answers and called 4 times. sent an email and left messages. He never got a call back. The statement on my information sheet said it wasn't installed correctly. This is the second time I have had a complication after having my car there not including the flat tire I had the same day I brought my car home from a service with a nail in it Brittany Chan More

All the staff were so helpful driving me through the city, The staff gave me terms I could live with, and delivered the car when it was first leased. I live 150 miles away! This time for the purchase, the sa The staff gave me terms I could live with, and delivered the car when it was first leased. I live 150 miles away! This time for the purchase, the sales staff: Victoria also met me outside Sacramento, and did all the city driving! They all went above and beyound the job description! More