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Mercedes-Benz of Sacramento

Sacramento, CA

3.8
2,815 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,815 reviews

April 06, 2022

Jason is always the Best. He Always does an incredible job getting our vehicles done in a reasonable time and making sure he stays in contact with us as to their progress. Th More

by GMCKEE2406
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez, Jason Harber, Dave Lanzone
Apr 13, 2022 -

Mercedes-Benz of Sacramento responded

We're fortunate to have a great service team! We think of our customers as part of the Mercedes Benz family. We appreciate your loyalty to Mercedes Benz of Sacramento!

April 05, 2022

The dealership is effective and prompt in taking care of my concerns as it relates to my car services. More

by ISAACE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Apr 06, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback~

April 04, 2022

My service advisor, Efrain, is always good. He scheduled my appointment as soon as he received my email. Excellent customer service👍 More

by likegooddeal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Apr 05, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We're lucky to have Efrain and a great service team! We appreciate your business and we look forward to assistiing you again in the future~

April 03, 2022

I received the customary treatment that I always receive from MB of Sacramento... One of excellence.!! More

by FOSSICLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Apr 04, 2022 -

Mercedes-Benz of Sacramento responded

We're happy to know you're completely satisfied!

April 03, 2022

The service is impeccable I will take my car to them every time for service More

by ANNLEEGRANT22
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Apr 04, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

April 02, 2022

David Lanzone Knowledgeable, credible and informative. Takes the time to make his customers comfortable with the work being performed. And make sure his customers leave satisfied. Mr. Lanzone should be co More

by MERLIN.CHURCHILL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Apr 04, 2022 -

Mercedes-Benz of Sacramento responded

We're lucky to have Dave as our Sprinter specialist! Thank you for letting us know our team earned a 5 star review~

April 02, 2022

Staff was friendly and efficient, they accommodated my requests and worked with my budget, even in this hot car market. It was a hassle free transaction. More

by aubreyanne
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Kellner, Amine Regragui, Dustin Brooks
Apr 04, 2022 -

Mercedes-Benz of Sacramento responded

Thank you and enjoy your beautiful new Mercedes Benz!

March 30, 2022

Jack is my service manager and has been beyond exceptional on any service concerns I have encountered. He is the reason I continue to have my vehicle serviced here. More

by dleggs001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Apr 01, 2022 -

Mercedes-Benz of Sacramento responded

We're lucky to have Jack and a great service team. We appreciate your business and Jack will be happy to assist you again in the future~

March 29, 2022

Kerry was very genuine and made the entire experience a pleasure! She will be my preferred point of contact from now on!! More

by Mae
Recommend Dealer
Yes
Employees Worked With
Kerry Lucy
Mar 29, 2022 -

Mercedes-Benz of Sacramento responded

Thanks for the great review!

March 28, 2022

It was a terrible experience. I wish I could go to another dealership. There was so much confusion about the product I wanted and when it was delivered. More

by OMINAIDOO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carlos Young
Mar 31, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We're sorry to hear your experience was anything less than completely satisfactory. If you would like to discuss your concerns, please contact us at 916.924.8000.

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