Mercedes-Benz of Sacramento

A long wait I waited for awhile (over an hour) before I had communication with my service writer. For some reason he was not told that I was actually waiting in t I waited for awhile (over an hour) before I had communication with my service writer. For some reason he was not told that I was actually waiting in the lounge. I did text him, with no response, finally I went into his office and asked when my car would be looked at. He apologized for not knowing that I was there and immediately had my car assessed. From that point forward everything was very efficient. I would also appreciate an explanation of the service that is provided and not just be directed to the coffee lady to pay the bill. More

Super Dealer Great,all around experience. We found the employees very helpful, friendly and upbeat. We would be confident recommending this dealership to our fam Great,all around experience. We found the employees very helpful, friendly and upbeat. We would be confident recommending this dealership to our family and friends. More

'04 Porsche 911 Purchased a 2004 Porsche 911 using USAA (thru True Car). Jeremy (on-line sales rep) was outstanding and the process was fast and painless! Did a tes Purchased a 2004 Porsche 911 using USAA (thru True Car). Jeremy (on-line sales rep) was outstanding and the process was fast and painless! Did a test drive on A Tuesday, then went back Thursday to pick the vehicle up. Total time spent...1 hour! More

The service and functionality is convenient. Mercedes Benz of Sacramento's helped me schedule and appointment at a convenient time that works with my schedule and the service writer is very helpf Mercedes Benz of Sacramento's helped me schedule and appointment at a convenient time that works with my schedule and the service writer is very helpful. More

Timely and done correctly I have had problems with my car vibrating and paid money to have it repaired at another dealer. But, it did not take away the vibration. When I took I have had problems with my car vibrating and paid money to have it repaired at another dealer. But, it did not take away the vibration. When I took it to MB of Sac, they correctly diagnosed the problem and repaired it correctly and in a timely manner. Thanks to Ralph Johonnet for repairing my car that now drives smoothly. More

Great place! Great people! I went in for routine service. The advisor was professional and knowledgeable. The process was easy and quick. The car was services and never have I e I went in for routine service. The advisor was professional and knowledgeable. The process was easy and quick. The car was services and never have I ever had any problems at this dealership. Recommend definitely! More

Excellent Service on very short notice Mike Gallagher did a great job in getting our Sprinter looked at and repaired. We were in the middle of our holiday and Mike fit us in to the service Mike Gallagher did a great job in getting our Sprinter looked at and repaired. We were in the middle of our holiday and Mike fit us in to the service shop so we would be able continue our holiday. Many thanks for a Great Job done. More

Sales & Service Bought my ML 350 after a 4-yr lease, and then leased a new GLC from Steve Tracy. Felt I had all the information I needed to make a good decision an Bought my ML 350 after a 4-yr lease, and then leased a new GLC from Steve Tracy. Felt I had all the information I needed to make a good decision and obtained a good deal on a fine new car. Julie Garcia helped me navigate through the piles of paperwork. Around the same time, I brought the ML 350 in for 60,000 mile servicing and was given accurate information by Mike Gallagher about a minor part so I could make logical decision about a repair. The work was done quickly and I was kept apprised all along the way. More

excellent service They were friendly and considerate. They gave me a loaner car for free. Nice people.I would recommend you to anyone. I was happy with the results. They were friendly and considerate. They gave me a loaner car for free. Nice people.I would recommend you to anyone. I was happy with the results. More

Awesome Dealership We are new to the Benz family and what a wonderful experience we had. Our sales guy was Brett and he was superb. No pressure was felt. He understoo We are new to the Benz family and what a wonderful experience we had. Our sales guy was Brett and he was superb. No pressure was felt. He understood what our needs were and accommodated us! Would definitely return and recommend Brett and Mercedes to anyone. More