Mercedes-Benz of Sacramento

Sac Benz The service staff mr Garcia was very helpful and helped me throughout the process. My only concern is my ABS pump is defective and it was under recal The service staff mr Garcia was very helpful and helped me throughout the process. My only concern is my ABS pump is defective and it was under recall but I never recieved any recall from Mercedes . If someone can help replace the defective abs pump would be highly appreciated . More

The service and updating me every step of the way was great I needed a new tire on my new GLC 300, they had to order it for me and had my car ready next day for pickup, I wasn't charged at all, since my car is I needed a new tire on my new GLC 300, they had to order it for me and had my car ready next day for pickup, I wasn't charged at all, since my car is only a month old. More

Great Dealership and Great Employees Mercedez Benz of Sacramento is amazing and so is my Service Advisor Jason. They are Loyal to their customers, are Always there when you need them and Mercedez Benz of Sacramento is amazing and so is my Service Advisor Jason. They are Loyal to their customers, are Always there when you need them and most important, are Honest. At the last minute I realized that I needed a smog verification to renew my registration. They were able to get me in the next day. The service was done in less than an hour and I was on my way. Thank you all for you great service. More

Needed windshield replaced As always, service experience is good. The loaner vehicle, C300 2016 was disappointing. The econ engine feature that shuts the engine down is awful, a As always, service experience is good. The loaner vehicle, C300 2016 was disappointing. The econ engine feature that shuts the engine down is awful, annoying and loud. You can hear the car changing gears and the ride is not the smooth quite ride I am accustomed to. I manually shut off the Econ feature it was so annoying. More

great car, great deal My experience at Mercedes Benz of Sacramento was exceptional. I got an awesome pre owned E350 for a great price. Danny Macinnturf took great care of My experience at Mercedes Benz of Sacramento was exceptional. I got an awesome pre owned E350 for a great price. Danny Macinnturf took great care of me. I recommend anyone looking for true driving experience see Danny for their dream automobile. More

car service is really good John is really nice people and my car had really good service and since John kept update the situation of my vehicle, i can know how is my car going. John is really nice people and my car had really good service and since John kept update the situation of my vehicle, i can know how is my car going. More

Smart 60K Maintenace Service Visti Good customer service. Service advisor was responsive and followed up to keep me informed. Online appointments need improvement. Why leave a message w Good customer service. Service advisor was responsive and followed up to keep me informed. Online appointments need improvement. Why leave a message when you can call directly. At least show the calendar of available days. Offer online payment options using a debit card, unless it is covered under VIsa option. Cashiers can be a little friendlier. I am disappointed in the labor charges for the two hours they had my car when parts were only about 1/4 of the total. When Smart was under Niello Volkswagen the rates were a lot more reasonable. Oh well, I guess it has to do a lot with the Mercedes name. More

Thanks to mr Tracy. His tutorial allowed me to navigate the Service and attention to all major and minor intricacies re electronics were gone over and explained. Kudos to Mr Steve Tracy. Made the experience eas Service and attention to all major and minor intricacies re electronics were gone over and explained. Kudos to Mr Steve Tracy. Made the experience easy. More

Excellent service on my car. Great customer service and auto service. Quality work and timely. Love the shuttle service. Very clean facility. Love the online appointments and remi Great customer service and auto service. Quality work and timely. Love the shuttle service. Very clean facility. Love the online appointments and reminders. Great team work! More

Service was very good and their knowledge of the car 9 Both sales rep. was friendly and helpful in helping us with the car computer safety issues setup on the CLA 250 we are pleased with the car so far, a Both sales rep. was friendly and helpful in helping us with the car computer safety issues setup on the CLA 250 we are pleased with the car so far, and service. More