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Mercedes-Benz of Sacramento

Sacramento, CA

3.8
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,815 reviews

January 29, 2016

Amazing service Had a horrible experience at Rocklin store and came to Sac store and they were friendly, efficient and had everything ready for me when I arrived. Tha More

by m33pippen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Harmon. Tim (service)
Feb 03, 2016 -

Mercedes-Benz of Sacramento responded

I'm glad to hear we were able to give you a satisfactory experience. We appreciate you taking the time to give you feedback. Please let us know if we can help in the future. Lisa Brown lbrown@vonhousen.com

January 29, 2016

brake repair, trunk latch harness repaired, lamp bulbs repl I miss Robert Paris, who has helped me for many years and is very professional and amicable. Staff are very helpful and friendly, explain work require More

by CHERYL-HUGHES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gallagher
Feb 03, 2016 -

Mercedes-Benz of Sacramento responded

It is our intention to give every customer a truly exceptional experience. Thank you for your business and for your review. Lisa Brown lbrown@vonhousen.com

January 29, 2016

ONE HAPPY CUSTOMER JOHN AN KEN WERE SO VERY HELPFUL AN KNOWLEDGEABLE ABOUT MY CAR.. I AM VERY PLEASED WITH YOU TWO DRIVERS..ONE A VERY NICE LADY AN ALSO A GENTLEMAN I GI More

by NUF4ME
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT..I THINK KEN HARLAND OUTSTANDING SERVICE
Feb 03, 2016 -

Mercedes-Benz of Sacramento responded

Our greeters, our shuttle drivers, our service advisors, and every employee at Mercedes Benz of Sacramento, is dedicated to giving our customers the first class service they deserve. Thank you! Lisa Brown lbrown@vonhousen.com

January 29, 2016

Exceptional service!! I was quite impressed by the dedication and care shown by my salesperson. He performed above and beyond his call of duty. John even replaced my wipers More

by kyalwazi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 03, 2016 -

Mercedes-Benz of Sacramento responded

I'm glad to hear we were able to make your service visit as convenient as possible. We're lucky to have dedicated employees like John. Thank you for the feedback. Lisa Brown lbrown@vonhousen.com

January 29, 2016

Helpful!! Jack is so knowledgeable and knows how to solve problems...great combination!! He also is very friendly and helpful...he makes it a pleasure to do bus More

by carolsonny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Feb 03, 2016 -

Mercedes-Benz of Sacramento responded

Jack is definitely an asset to Mercedes Benz of Sacramento! We're glad to hear you've been happy with your service visits. Thank you~ Lisa Brown lbrown@vonhousen.com

January 29, 2016

Great Experience! My tire pressure was dropping and I brought it in to Mercedes-Benz Sacramento. Jack Manikoth was a tremendous help. They discovered a nail in the ti More

by b.marengo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Feb 03, 2016 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to share your experience with Jack at Mercedes Benz of Sacramento. We look forward to serving you in the future. Lisa Brown lbrown@vonhousen.com

January 29, 2016

Exceptional service center. This was the best vehicle service experience I have ever had; and with the number for cars I have owned that is saying a lot. Jack is a true professio More

by hlc2227
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Jan 29, 2016 -

Mercedes-Benz of Sacramento responded

Wow! We are lucky to have a great team at Mercedes Benz of Sacramento. Jack is a true professional and we appreciate your nice review. Lisa Brown lbrown@vonhousen.com

January 29, 2016

Recent Service. Service was for less than 10,000 miles, it was quick and efficient. I must give Jack credit for the great service experience I had!! More

by vjfsaf
Customer Service
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Feb 03, 2016 -

Mercedes-Benz of Sacramento responded

Thanks for the input. We appreciate your business and your review! Lisa Brown lbrown@vonhousen.com

January 29, 2016

Tires and Alignment Purchased two tires and all wheel alignment. Was happy with the service. Mr. Harber was very accommodating and your staff is very courteous. Ha More

by PATTIRENEE11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Feb 03, 2016 -

Mercedes-Benz of Sacramento responded

Glad to hear you've been happy with the service you receive from Mercedes Benz of Sacramento. Thanks for the review. Lisa Brown lbrown@vonhousen.com .

January 29, 2016

steering wheel noise They were not able to find the problem ( grinding noise in steering column in my garage during morning start) but that's ok as long as its safe to dri More

by denzelgene4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Feb 03, 2016 -

Mercedes-Benz of Sacramento responded

We value your business and if you have unresolved issues please contact us and we will be happy to take another look at your vehicle. Lisa Brown lbrown@vonhousen.com

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