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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,815 reviews
January 28, 2016
B Service These folks are very service oriented. John Garcia fully explained the service and results. The service Department is well organized, comfortable, a These folks are very service oriented. John Garcia fully explained the service and results. The service Department is well organized, comfortable, and they go the extra mile to make sure you are taken care of. More
by hiway0
Verified Customer
January 28, 2016
Excellent Service, Promises Kept My entire purchasing experience was handled professionally and I would recommend Mercedes-Benz of Sacramento to anyone. I purchased a used vehicle t My entire purchasing experience was handled professionally and I would recommend Mercedes-Benz of Sacramento to anyone. I purchased a used vehicle that was exactly as promised. While I waited for my vehicle to be prepped, I was provided with a wonderful loaner car. The experience was exceptional and if I had know that Mercedes-Benz provided such great service, I would have purchased this type of vehicle a long time ago! More
by khargett
Employees Worked With
Craig Gorman
January 28, 2016
car was serviced at your dealership last week Car was serviced at your dealership last week and I was very satisfied with the service that was performed .Service manager kept me abreast of the si Car was serviced at your dealership last week and I was very satisfied with the service that was performed .Service manager kept me abreast of the situation of car service. The service manager was very pleasant and courteous and easy to talk to . More
by Sliver4352
January 28, 2016
Pleasant experience John,the service rep who help me, was very pleasant and professional. He kept me informed about the progress of the work being performed on my car. Yo John,the service rep who help me, was very pleasant and professional. He kept me informed about the progress of the work being performed on my car. Your staff that met me when I Drove up were very welcoming and helpful. Dan Salazar More
by dkvsalazar
January 28, 2016
Servicing after 20000 miles Got very good attention. Went through details of the service. Handled professionaly. Attenting to details and providing all the details of the current Got very good attention. Went through details of the service. Handled professionaly. Attenting to details and providing all the details of the current service and also what is forthcoming. More
by lakram58
January 28, 2016
Service I always get good service from Mercedes. I've been taking cars in for 16 years and they haven't disappointed me yet. I will continue going there. I always get good service from Mercedes. I've been taking cars in for 16 years and they haven't disappointed me yet. I will continue going there. More
by sshubb
January 28, 2016
Service Fast and experienced service The service was excellent . Place clean and with a feeling of warmth. My car is working like new, I definitely will Fast and experienced service The service was excellent . Place clean and with a feeling of warmth. My car is working like new, I definitely will go back for the 50 thousand miles. More
by OLGA_PLATH
Employees Worked With
Mike Gallagher
January 28, 2016
Quality of people. parts and of course the SUV make it all work. Of course the price is higher that my local garage, but end result far exceeds what I get o of people. parts and of course the SUV make it all work. Of course the price is higher that my local garage, but end result far exceeds what I get out of my local garage. More
by gcmatteson
January 28, 2016
My problem was solved. My problem was solved professionally by the branch manager at the Howe Ave branch?I could not get it fixed in 11/2015 visit.After I approach the manag My problem was solved professionally by the branch manager at the Howe Ave branch?I could not get it fixed in 11/2015 visit.After I approach the manager,he got it fixed. More
by heemay
Employees Worked With
Mike Gallagher, Kerry Saunders
January 28, 2016
oil scattered in the engine bay after oil change . The technician cleaned a little bit i still saw oil everywhere. Contacted Efrain Vasquez and he will make that doesnt happened anymore and offe . The technician cleaned a little bit i still saw oil everywhere. Contacted Efrain Vasquez and he will make that doesnt happened anymore and offered to clean More
by RONNELS
Employees Worked With
Efrain Vasquez
