Mercedes-Benz of Sacramento

Respectful, predictable, quality service at your facility. Comfortable seating, friendly personnel. Efficient and thoughtful service as well facility. Comfortable seating, friendly personnel. Efficient and thoughtful service as well More

The service you applied to me was very well done And everything was explained as the process went through my car is well taken care of by you guys thank you very much everything was explained as the process went through my car is well taken care of by you guys thank you very much More

This is the last time that I will bring my car here. They scratched my car, dinged my door and didn’t even fix the issues properly. I have had them try to rectify the situation 3 times now. I am done They scratched my car, dinged my door and didn’t even fix the issues properly. I have had them try to rectify the situation 3 times now. I am done. I do not recommend taking your car here. More

Worst service and lack of common courtesy to give timely updates. Always expensive and crap shoot if it even gets fixed right the first time. Expect a 3 day minimum and now without a loaner car to offset updates. Always expensive and crap shoot if it even gets fixed right the first time. Expect a 3 day minimum and now without a loaner car to offset inconvenience. Will never buy Mercedes’ again. More

Service was timely and great. The personnel was very professional.I will recommend Mercedes to everyone The personnel was very professional.I will recommend Mercedes to everyone More

I won’t be returning to this dealership. Extremely unprofessional, absolutely the worse service department communications I have ever experienced. From picking my new car up last year(which Extremely unprofessional, absolutely the worse service department communications I have ever experienced. From picking my new car up last year(which required 3 trips to the dealership) to two subsequent visits for service which were both nightmares to deal with and took over 4 months to complete because of the dealership complete lack of communication. By the way, this is the first negative review of a business I have ever written in my life, and I’m in my sixties. I think that speaks to my total dissatisfaction of this business. More

My car sat here for a month he never returned my calls very disappointed in this place very disappointed in this place More

Didn't add much oil. It's a sprinter van guys. Huge van. Would be nice of you to add more motor oil for $345 oil change. Thanks It's a sprinter van guys. Huge van. Would be nice of you to add more motor oil for $345 oil change. Thanks More

Dave is a huge help every time I come in for service he is knowledgeable and very friendly is knowledgeable and very friendly More

Jack made sure to work within my tight timeline to drop off my car. He works hard to make sure I’m getting the best deal and feel that I’m taken care of. off my car. He works hard to make sure I’m getting the best deal and feel that I’m taken care of. More