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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,815 reviews
Verified Customer
December 19, 2022
I have to re-word my review because things changed rapidly at the dealership and I was not informed. I paid for Cilajet paint and I was offered all weather mats, and I got neither in 4 months. No comm rapidly at the dealership and I was not informed. I paid for Cilajet paint and I was offered all weather mats, and I got neither in 4 months. No communication to customers when the dealership is sold and taken over. They are just playing passing the ball game on paid accessories and unwritten promises. More
by Trins Kumar
Employees Worked With
Jay Hassine
December 18, 2022
Mercedes Benz of Sacramento took a perfectly good running car of mine worked on it and within 50 miles. I started having engine problems that are supposed to be under warranty and they’re refusing to work on car of mine worked on it and within 50 miles. I started having engine problems that are supposed to be under warranty and they’re refusing to work on the car. More
by LLARRY32
Employees Worked With
Jeff McDougall, Edgar Partida
December 18, 2022
Terry was awesome really nice person I will recommend her since the first moment we needed help until the end she help us on everything. since the first moment we needed help until the end she help us on everything. More
by martinezjali23
Employees Worked With
Brett Kellner, Kerry Lucy
December 17, 2022
Five star service AGAIN! I'm a travel nurse and my Sprinter Van windshield was smashed on the freeway. Dave and the Sprinter service team had my windshield in stock but when I'm a travel nurse and my Sprinter Van windshield was smashed on the freeway. Dave and the Sprinter service team had my windshield in stock but when they found that windshield to be damaged they scrambled to order another one in time for me to pick up my van and get back on the road. Thanks Dave! More
by andreagiglio
Employees Worked With
Dave Lanzone
December 17, 2022
Phenomenal, courteous, efficient staff/team. High level of excellency! Every time I enter the facility, I leave very pleased with the work done and accuracy of the prices quoted. Looking forward High level of excellency! Every time I enter the facility, I leave very pleased with the work done and accuracy of the prices quoted. Looking forward to upgrading my Mercedes in 1-year. More
by hammd0
Employees Worked With
Efrain Vasquez, Cecilia Salgado, Roger Williams
December 16, 2022
We had a really pleasant experience at Mercedes Benz of Sacramento! Everyone was very nice and inviting and the whole car purchasing process was very smooth! Sacramento! Everyone was very nice and inviting and the whole car purchasing process was very smooth! More
by sdsatalich
Employees Worked With
Julie Garcia, Paul Choonhaurai
December 16, 2022
Dhillon was very helpful and knowledgeable. We felt very comfortable throughout the entire process. We would highly recommend him and Dustin Brooks for all their help. We felt very comfortable throughout the entire process. We would highly recommend him and Dustin Brooks for all their help. More
by heather.smart
Employees Worked With
Brett Kellner, Manvir Dhillon, Dustin Brooks
