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Mercedes-Benz of Sacramento

Sacramento, CA

Overview
Employees
Reviews
Vehicles
3.7
2,817 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,817 reviews

December 20, 2022

Knowledgeable, professional team members who take pride in delivering an exceptional experience during every interaction. More

by jrumph67
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Chris Roth, Jack Manikoth, Fernando Robles, Dustin Brooks
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December 20, 2022

Our sales consultant (Fernando) was great! He was very welcoming and informative during the entire process of buying our 2021 c 300. He was the reason we were there in the first place. More

by hrai77
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Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fernando Robles, Dustin Brooks
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December 20, 2022

John did a great job managing the process from trade in to purchase. I love my upgrade and will enjoy this car for years. More

by sheiladbrown1110
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Recommend Dealer
Yes
Employees Worked With
Julie Garcia, John Koponen, Roger Williams
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December 19, 2022

I have to re-word my review because things changed rapidly at the dealership and I was not informed. I paid for Cilajet paint and I was offered all weather mats, and I got neither in 4 months. No comm More

by Trins Kumar
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Trade-in Experience
Purchase Time
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Recommend Dealer
No
Employees Worked With
Jay Hassine
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December 18, 2022

Mercedes Benz of Sacramento took a perfectly good running car of mine worked on it and within 50 miles. I started having engine problems that are supposed to be under warranty and they’re refusing to work on More

by LLARRY32
Service Price Transparency
Workmanship
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Recommend Dealer
No
Employees Worked With
Jeff McDougall, Edgar Partida
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December 18, 2022

Terry was awesome really nice person I will recommend her since the first moment we needed help until the end she help us on everything. More

by martinezjali23
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Recommend Dealer
Yes
Employees Worked With
Brett Kellner, Kerry Lucy
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December 18, 2022

I appreciate the personal attention Efrain provides. He is the reason we get both our Mercedes vehicles serviced at this site. More

by Ross
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Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
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December 17, 2022

Five star service AGAIN! I'm a travel nurse and my Sprinter Van windshield was smashed on the freeway. Dave and the Sprinter service team had my windshield in stock but when More

by andreagiglio
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Workmanship
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Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
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December 17, 2022

Phenomenal, courteous, efficient staff/team. High level of excellency! Every time I enter the facility, I leave very pleased with the work done and accuracy of the prices quoted. Looking forward More

by hammd0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez, Cecilia Salgado, Roger Williams
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December 16, 2022

Very Satisfied with the experience and hassle free requirements. Recommend John K making the transaction very efficient More

by sobhitkumar
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Koponen
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