Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,815 reviews
Verified Customer
January 08, 2022
The young man who did my car wash did an absolutely excellent job !!! I don't know his name but he was African American and was probably in his twenties. He was nice, respectful and did a real profe excellent job !!! I don't know his name but he was African American and was probably in his twenties. He was nice, respectful and did a real professional job. The best job I ever received there. My 14 year old car looked like new. Bravo to him. More
by MONA55
Employees Worked With
Car washer. See above., Jack Manikoth, Efrain Vasquez
January 07, 2022
The Sacramento Mercedes service is always exemplary at a fair price. I am always able to get an appointment within a few days of calling. Since I take my car in for service as recommended I never seem to fair price. I am always able to get an appointment within a few days of calling. Since I take my car in for service as recommended I never seem to have problems with my car. More
by KATE7
Employees Worked With
Jack Manikoth, Jason Harber
January 06, 2022
Everyone was very special:From the attractive and Everyone was very special: From the attractive and helpful receptionist, to the sales team, the head mechanic, the parts team, the owner/son, the fin Everyone was very special: From the attractive and helpful receptionist, to the sales team, the head mechanic, the parts team, the owner/son, the finance executive. All worked like clockwork with great enthusiasm and service!! More
by PTK711
Employees Worked With
Jason Harber, Pat Ernest, Brian Welton, Jim Kerwin, Alex Aldarwish, Dustin Brooks
January 04, 2022
Initial inquiry to EGR valve issue and extended warranty declined by service. Contacted MB USA, confirming coverage contacted and appt made. Day later dealer admits to warranty item but no part available wi declined by service. Contacted MB USA, confirming coverage contacted and appt made. Day later dealer admits to warranty item but no part available with no ETA info. Drove an unsafe vehicle 30 miles to store and may now wait several months before use. No workaround, no loaner offered. Extremely unhelpful More
by atakmd
Employees Worked With
Dave Rose
