Mercedes-Benz of Sacramento

The facility is nicely remodeled. Efrain Vasquez and Jack Manikothare excellent. Everyone is nice and friendly. Manikothare excellent. Everyone is nice and friendly. More

The young man who did my car wash did an absolutely excellent job !!! I don't know his name but he was African American and was probably in his twenties. He was nice, respectful and did a real profe excellent job !!! I don't know his name but he was African American and was probably in his twenties. He was nice, respectful and did a real professional job. The best job I ever received there. My 14 year old car looked like new. Bravo to him. More

The Sacramento Mercedes service is always exemplary at a fair price. I am always able to get an appointment within a few days of calling. Since I take my car in for service as recommended I never seem to fair price. I am always able to get an appointment within a few days of calling. Since I take my car in for service as recommended I never seem to have problems with my car. More

Such easy transaction. vehicle was delivered from sacramento ca to Lancaster ca. Service was excellent sacramento ca to Lancaster ca. Service was excellent More

Exceptional product knowledge, hassle-free buying experience, efficient transactional processes. No regrets. Two thumbs up! experience, efficient transactional processes. No regrets. Two thumbs up! More

It is really good and I would recommend going here for any kind of service to your beloved vehicle! It’s amazing any kind of service to your beloved vehicle! It’s amazing More

Everyone was very special:From the attractive and Everyone was very special: From the attractive and helpful receptionist, to the sales team, the head mechanic, the parts team, the owner/son, the fin Everyone was very special: From the attractive and helpful receptionist, to the sales team, the head mechanic, the parts team, the owner/son, the finance executive. All worked like clockwork with great enthusiasm and service!! More

Easy to set up appointment updates received information requested quickly received Services representatives were polite and responsive requested quickly received Services representatives were polite and responsive More

Initial inquiry to EGR valve issue and extended warranty declined by service. Contacted MB USA, confirming coverage contacted and appt made. Day later dealer admits to warranty item but no part available wi declined by service. Contacted MB USA, confirming coverage contacted and appt made. Day later dealer admits to warranty item but no part available with no ETA info. Drove an unsafe vehicle 30 miles to store and may now wait several months before use. No workaround, no loaner offered. Extremely unhelpful More

I am very disapointed on my latest service. When I went through paperwork I noticed there were items that were past service's. I was only told about the battery and told Service Rep I would take care of it through paperwork I noticed there were items that were past service's. I was only told about the battery and told Service Rep I would take care of it myself. The others on paperwork I was never ever asked about them. I would have left it there for the needed service needed if I was told. If I never would have looked at my paperwork I woul dhave never know. My servie rep was on vacation and the gentleman that gave me my car didn't even know anything about it. Very very disapointed in Mercedes Service. More