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Mercedes-Benz of Sacramento

Sacramento, CA

3.9
2,814 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,814 reviews

December 31, 2021

Very efficient both at checking and pickup. All perponell were professional and friendly. Work done well More

by RDRYDEN1947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Jan 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know Dave earned a 5 star review!

December 31, 2021

Mercedes Benz of Sacramento has the only service department in the entire Sacramento area I trust to accurately and reliably service my SMART car. Jack Manikoth coordinated everything, which made t More

by marymconway
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Jack Manikoth, Efrain Vasquez, Pat Ernest
Jan 03, 2022 -

Mercedes-Benz of Sacramento responded

We are lucky to have an amazing service team! Thank you for your business and your loyalty to Mercedes Benz of Sacramento~

December 30, 2021

Comfortable and easy, over all very good experience ,coustomer service was was good, friendly and helpful. More

by richardson8037
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Koponen
Jan 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review!

Jan 03, 2022 -

richardson8037 responded

I feel comfortable at the Mercedes Dealership in Sacramento, the people working there are friendly and helpful,and again John Koponen made the process easy.

December 30, 2021

Workmanship is always top notch. Car interior was cleaned thoroughly. Service was completed by requested time. More

by SZORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Jan 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We appreciate your business!

December 30, 2021

The staff is very friendly and always willing to help. They provide great customer service. More

by Jalmanza
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Jan 03, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your business and thank you for the 5 star review!

December 30, 2021

The customer service was excellent. I was well taken care of. Everyone was very polite. More

by tina.mayfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Snider, Dustin Brooks
Jan 03, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate you letting us know our team earned a 5 star review!

December 27, 2021

This is my 3rd time obtaining a car with MB of Sacramento and again, I received exceptional customer service. I especially want to thank JAHID “Jay” HASSINE; he was kind, friendly and knowledgeable about the More

by MicheleH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Richardson, Ken Sammut, Jay Hassine
Dec 28, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the great review! We appreciate your business and we appreciate the recommendation~

December 25, 2021

Scheduled appointment but when arrived, my appointment was not listed and had to reschedule appointment More

by EGAGNON9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cecilia Salgado
Dec 28, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for bringing this to our attention. We know your time is valuable and we sincerely apologize for the miscommunication. We are confident your next experience will be completely satisfactory.

December 25, 2021

I strongly believe that the people who work at the dealership are who make the dealership shine! If it weren’t for the kindness and professionalism of your employee Jack Manikoth, I probably would ha More

by sreed2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Dec 28, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We're lucky to have Jack and a great service team. We appreciate your business and will be happy to assist you again in the future~

December 24, 2021

We had a good experience at this dealership with a great experience. The sales person was attentive with no pressure to answer whatever the questions we had. More

by yuwinfu88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Sammut, Joshua Fowler
Dec 28, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the great feedback!

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