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Mercedes-Benz of Sacramento

Sacramento, CA

3.8
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you. As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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1810 Howe Ave

Sacramento, CA

95825

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Showing 2,815 reviews

December 22, 2021

I cannot give a good review about my original purchase because I was sold a vehicle with bad brakes and rotors and ended up back at dealership less than 2 weeks after buying. Then I was promised that they More

by anita5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victoria and Amin in sales , Greg Ranslow
Dec 30, 2021 -

Mercedes-Benz of Sacramento responded

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December 21, 2021

The service I consistently receive from this dealership and especially Jason Harbor is always exceptional. More

by BCMATSUURA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Dec 22, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review!

December 17, 2021

I was that my car is going to be done end of the day and I will get a call/ text. The day ended without any call from MB. I called the following day, I was told wrong number was dialled. Frustrating! I have More

by monroe_abelarde
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Forgot the name
Dec 22, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for brining this to our attention. We know your time is valuable and we sincerely apologize for the inconvenience. We hope we have the opportunity in the future to earn your trust in Mercedes Benz of Sacramento~

December 14, 2021

Quick and friendly service. Replaced my catalytic converter on my sprinter van within a few days. More

by CAMILLEGAMBLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Dec 16, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

December 14, 2021

I purchased a Mercedes Benz certified pre owed 2018 E350 over 1 month ago. The sells service was poor I was given 1 key, the vehicle has a dent and scratch and the windshield wipers are bad. Mr Lee was my s More

by mihrmh1996
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Lee
Dec 16, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We're sorry to hear your experience was not satisfactory. Please contact us at 916.924.8000 if you would like to discuss your concerns.

December 10, 2021

It was a bit complicated since we wanted to register the vehicle to our corporation in Nevada. We might have been a little mislead by information from your delivery driver. So, based on that information, More

by ladyflier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leon Carado
Dec 11, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the input. If you have any questions, please contact us at 916.924.8000 and we will be happy to help!

December 10, 2021

I’ve been going back and forth to this dealership for about 17 years because I’m very satisfied with the service of the whole team!! More

by bonidomingo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Liu
Dec 11, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for your loyalty to Mercedes Benz of Sacramento! We appreciate your business and look forward to assisting you again in the future~

December 09, 2021

Frindly..willing to help wil recommend it .I like it. Frindly..willing to help wil recommend it . I like it. They r proffesion..only bad thing is too busy More

by richkiprincess
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Dec 11, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We appreciate your business and we appreciate the nice reivew~

December 09, 2021

I had a wonderful experience at Mercedes-Benz of Sacramento. The process was stress free and pleasant. More

by miggry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Aldarwish
Dec 11, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for sharing your experience! We appreciate your business and hope you're enjoying your beautiful, new Mercedes Benz~

December 08, 2021

Mercedes Benz of Sacramento is the pinnacle of excellence. The moment I arrived I felt 5 Star experience. Jason was professional, pleasant and knowledgeable. The porters greeted me with a friendly More

by A L E X A N D E R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Dec 11, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the great review! We appreciate your business and we appreciate the recommendation!

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