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Mercedes-Benz of Sacramento

Sacramento, CA

Overview
Reviews
Vehicles
3.9
2,814 Reviews
Call Dealership (916) 741-4218

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,814 reviews

December 13, 2022

Scheduling was quick and easy Service representative was a pleasure to work with. Provided quick and complete answers to all my issues More

by SSILIGO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Williams
Report | Print
December 10, 2022

Efrain took great care of me during my service and even got me to and from the dealer! Thanks for the amazing quick service! More

by Markus Gomez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez, Edgar Partida
Report | Print
Dec 12, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate you recognizing Efrain and our team with a 5 star review!

December 09, 2022

All good for my wife’s maintenance on her GLC 300, but I was supposed to receive a new quote to get work done on my Mercedes E550 and I have never received to date. More

by Seraceliloglu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Partida
Report | Print
Dec 09, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the input. Please contact your service advisor, Edgar, at 916.924.8000 and he will be happy to assist. We appreciate your business!

December 07, 2022

The whole procedure goes very smoothly, I feel so good and want to say thank you very much! More

by mrdongho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Report | Print
Dec 08, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback!

December 06, 2022

Very nice, professional, and helped me with information how to get my car to Sacramento from Reno. More

by Star
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger Williams
Report | Print
Dec 08, 2022 -

Mercedes-Benz of Sacramento responded

Thank you!

December 06, 2022

Terrible customer service. I would never take my car there no more wish I could give 0 star More

by hameedullahnooristani
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Roger Williams
Report | Print
Dec 08, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for your feedback. We always strive to provide first class service and we sincerely apologize that was not the case. We hope we have the opportunity in the future to earn your trust in Mercedes Benz of Sacramento~

December 06, 2022

Friendly staff, very helpful. Professional service personnel that kept us very informed on what the process would be. More

by trek5200
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Report | Print
Dec 08, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

December 05, 2022

I took in my GLB 250 for Service B and Mercedes Benz of Sacramento was very thorough in their inspection of my vehicle. The windshield wipers were replaced for safety purposes. More

by dbalinsat
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Partida
Report | Print
Dec 08, 2022 -

Mercedes-Benz of Sacramento responded

We appreciate your business and the great review!

December 03, 2022

Cecilia is a top notch service provider and was very expedient with answering all questions and concerns. More

by alnbrooker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Report | Print
Dec 05, 2022 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback!

Dec 05, 2022 -

alnbrooker responded

My check engine light came on after I picked up my 2014 E350 Mercedes Benz. Should I have it towed back to Sacramento Mercedes? Or is it ok to drive back with a check engine light on?

December 02, 2022

Great service car was clean and ready ahead of time. Wonderful explanation of services provided. And how to take care of my car. Thank you so much for the Uber service. More

by psalm34one
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Efrain Vasquez
Report | Print
Dec 02, 2022 -

Mercedes-Benz of Sacramento responded

Thank you!

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