Mercedes-Benz of Sacramento

Great service, definitely recommend and very friendly environment which makes things very easy! also the communication is great environment which makes things very easy! also the communication is great More

It required 2 jobs totaling over $5000 dollars to fix an oil leak. Then I paid over $700 to fix a fuel line leak. I have been driving MB cars continuously for 60 years. But no more when I get my next car. S oil leak. Then I paid over $700 to fix a fuel line leak. I have been driving MB cars continuously for 60 years. But no more when I get my next car. Sorry. More

Asked to bring in my car for a whole day. Nothing was done, said the part needed to be shipped. Never heard from them after three weeks I called to see if the part came in. They said it had an scheduled done, said the part needed to be shipped. Never heard from them after three weeks I called to see if the part came in. They said it had an scheduled me to drop Off on a Friday.. they did not begin work till Tuesday and kept my car a whole week and a half. Poor communication and scheduling. More

I had a flat tire and staff took care of the problem as soon as they could. soon as they could. More

The service has been spotty for years. I used to get my vehicle cleaned prior to pickup and for years now that haven’t,Yet Ford still does! I expect more from a luxury dealership. Also, I last came in ab vehicle cleaned prior to pickup and for years now that haven’t,Yet Ford still does! I expect more from a luxury dealership. Also, I last came in about a recall which effected my ability to get the vehicle smog done, yet after getting the recall completed they forgot to due the smog certification! Again, forgetting to accomplish an objective of my original problem is a big deal! More

Excellent serviceAccurate appointmentExcellent person Excellent service Accurate appointment Excellent person attitude. Understand exactly customer need Thank you very much Excellent service Accurate appointment Excellent person attitude. Understand exactly customer need Thank you very much More

Their professionalism and emphasis on customer service far exceeded my expectations. The entire service team was prompt, informative, and represent your dealership with the quality and superior servie ex far exceeded my expectations. The entire service team was prompt, informative, and represent your dealership with the quality and superior servie expected. More

Worst customer service for Mercedes-Benz. After giving them several opportunities, I decided To take my vehicle to Mercedes-Benz of Rocklin. them several opportunities, I decided To take my vehicle to Mercedes-Benz of Rocklin. More

This dealership goes way out of their way to make their customers feel like they are the only one. customers feel like they are the only one. More

This dealership takes very good care of their customers, and are efficient with the services in a timely matter! I am pleased to be a customer! and are efficient with the services in a timely matter! I am pleased to be a customer! More