Back

Mercedes-Benz of Sacramento

Sacramento, CA

3.9
2,814 Reviews

1810 Howe Ave

Sacramento, CA

95825

Directions

By Type

Showing 2,814 reviews

August 03, 2021

The best service ever!! All the employees was so nice and friendly. Everybody help me out! The ladies at the first desk was nice as well! More

by miss_natalie_marie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lisa Brown, Brian Lonchar, Rudy Castillo
Aug 04, 2021 -

Mercedes-Benz of Sacramento responded

We appreciate your business and we appreciate the great review!

August 03, 2021

Greeted me and took my vehicle as scheduled without delay! Provided loaner & finished repairs in minimal time! Thank you Jason! Excellent service and staff!! I’ll definitely be a repeat customer. More

by MKENNEDY323
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Aug 04, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the great review! We will be happy to assist you again in the future~

August 03, 2021

Tough bargain, but flexible enough to meet the buyer in the middle. The Sales rep Fernando Robles was persistent, hard-working, pretty "sticky", would not let buyer go without working out a deal - good ski More

by yueshu_xu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Robles
Aug 04, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We hope you're enjoying your beautiful Mercedes Benz and will be happy to assist you again in the future~

August 01, 2021

Some of the stuff the service advisor and technician went beyond our expectations. We were provided a detailed explanation of the repair work being done More

by nombemail
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Milligan
Aug 02, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

July 31, 2021

Jack provide Excellent customer service… he seem very knowledgeable and able to resolved all my concerns I would strongly recommended all my friend and send them to work with Jack More

by kevintnguyen06
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Aug 03, 2021 -

Mercedes-Benz of Sacramento responded

We're lucky t have Jack and an amazing service team. Thank you for the feedback!

July 31, 2021

Very respected and well treated. Manvir was very helpful and now has helped us with another mercedes. Very great employee and treated us very well and with lots of respect More

by Ravinder Dhudwal
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manvir Singh
Aug 03, 2021 -

Mercedes-Benz of Sacramento responded

Thank you or your business and thank you for letting us know we earned a 5 star review. Enjoy your beautiful new Mercedes Benz!

July 30, 2021

Very efficient and polite service. Friendly and welcoming staff. They were attentive to my concerns and adddressed every one of them. Felt the charges were fair. More

by JAFERRANTI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Aug 03, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback!

July 30, 2021

Jason Harber, Assistant Service Manager took good care of me yesterday. His answers to my questions were straight forward, objective and left me with the confidence that he was working for my best interest a More

by mr101jay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Aug 03, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know Jason and our team earned a 5 star review!

July 30, 2021

Great staff everyone makes me feel like family. Everyone is soo nice and friendly. This is the best dealership in the country. Thank you to everyone. More

by simranjit510
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manvir Dhillon, Lisa Brown, Michael Marquez, Julie Garcia, Rudy Castillo, Matt Milligan
Aug 02, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the great review! We appreciate your business and will be happy to assist you again in the future~

July 30, 2021

I would appreciate if my advisor was more transparent with how long my oil change would take. He told me an hour to a hour in a half and I ended up waiting in the lobby area for 3 hours. If I would have More

by Dapodulsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Harber
Aug 02, 2021 -

Mercedes-Benz of Sacramento responded

We know your time is valuable and we sincerely apologize for your inconvenience. We hope we have the opportunity in the future to provide you with the first class service our customers expect and deserve.

...
46
...