Mercedes-Benz of Sacramento

Customer service rep was fantastic! However my car was delivered to me after service dirty/unwashed with a larger oily footprint on the drivers floormat. I pointed this out to the delivery person and they delivered to me after service dirty/unwashed with a larger oily footprint on the drivers floormat. I pointed this out to the delivery person and they did offer to rewash but I didn’t have time to wait for second attempt. More

Very busy. Took a long time to check in vehicle for service. I even had an appointment. Should be much quicker and streamlined. Appreciated the Uber ride home. Car was kept overnight. I would have appr service. I even had an appointment. Should be much quicker and streamlined. Appreciated the Uber ride home. Car was kept overnight. I would have appreciated a rental car for the next day. I was told it should take a few hours and took 2 days. More

Very attentive salesman more than enough to assist me throughout my process .Very happy with my purchase! I must say I love the attention that I received wow visiting Mercedes Benz. throughout my process .Very happy with my purchase! I must say I love the attention that I received wow visiting Mercedes Benz. More

I think Brett did the best he could to make this deal a success unfortunately the numbers was a bit over MSRP anyway I think he tried his best success unfortunately the numbers was a bit over MSRP anyway I think he tried his best More

Mr. mathew who write up my concern was dobe a satisfyibg job. codos on him.His help was on the dot.Took care of my car my well being as a veterance.promite. job. codos on him.His help was on the dot.Took care of my car my well being as a veterance.promite. More

The appointment was completed quickly when I arrived this time. Overall, it went efficiently and the rep was helpful. The was done in a timely manner during this service appointment. time. Overall, it went efficiently and the rep was helpful. The was done in a timely manner during this service appointment. More

Great service representative very kind and helpful excellent customer service from your staff. They also washed my car, it was clean and beautiful when I pick my car up. Thank you excellent customer service from your staff. They also washed my car, it was clean and beautiful when I pick my car up. Thank you More

Dave Rose is amazing!!!! He really has solidified our relationship as a company with Mercedes! He’s always very patient, direct and efficient at the same time. Really an extension of our team. Thank yo relationship as a company with Mercedes! He’s always very patient, direct and efficient at the same time. Really an extension of our team. Thank you Dave!!!! I know he relies on his staff, the gals at the cashiers desk do props to them too! Thank you! Very best, Steve Arciaga More

I recently bought a Sprinter Van for my company US Trenchless from Von Housen Mercedes of Sacramento. Loren Wilson put the deal together quickly which I greatly appreciate. Communicating with Loren wa Trenchless from Von Housen Mercedes of Sacramento. Loren Wilson put the deal together quickly which I greatly appreciate. Communicating with Loren was super easy. Within 3 minutes of my fist contact with Loren it was apparent that he is extremely knowledgeable and very professional. Mercedes is synonymous with quality the world over, but in Sacramento Von Housen is synonymous with quality. From tip to tail my experience was the best vehicle purchase I have ever made. I highly recommend Loren Wilson for any fleet or commercial vehicle needs! More

The customer service provided at this location is theee best! My MB Advisor Matthew was awesome! It took me a week to get my windshield fixed, car serviced + a part of my sunroof replaced and I was provide best! My MB Advisor Matthew was awesome! It took me a week to get my windshield fixed, car serviced + a part of my sunroof replaced and I was provided a loaner. Matthew kept me in the loop with everything with a timeline of when I should expect to have everything finished! The process of getting in and checked out is super fast! Everyone is so friendly and the facility is super clean! :) More