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Mercedes-Benz of Sacramento
Sacramento, CA
2,817 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,817 reviews
July 09, 2021
Very patient and helpful! The service they provided exceed my expectations. I love my new car and would recommend the dealership to everyone~ They are great! exceed my expectations. I love my new car and would recommend the dealership to everyone~ They are great! More
by kimberlie.hicksmeier
Verified CustomerEmployees Worked With
Aaron Thetford, Amine Regragui
July 09, 2021
Service advisor was very respectful very knowledgeable and answered all my questions I will recommend all my family and friends to get their vehicle serviced at Mercedes and answered all my questions I will recommend all my family and friends to get their vehicle serviced at Mercedes More
by Carlospadilla
Employees Worked With
Cecilia Salgado
July 09, 2021
Service was very good, and a bit faster than promised. Wait area was very good. I was able to be both productive and comfortable while I waited. Wait area was very good. I was able to be both productive and comfortable while I waited. More
by Jdaft
Employees Worked With
Receptionist, Jody was very friendly and professional. , Efrain Vasquez
July 09, 2021
My experience was great from the time I walked in the door and drove off with my new car. Everyone I came into contact with was very down to earth and friendly! Customer service was excellent! door and drove off with my new car. Everyone I came into contact with was very down to earth and friendly! Customer service was excellent! More
by lasotelo5
Employees Worked With
Brett Kellner, Thomas Lee, Ken Sammut
July 09, 2021
Mercedes Benz of Sacramento has always been a great dealership, and service writer David Rose is one of the best, he has always returned my calls promptly, with a great attitude, they are lucky to have dealership, and service writer David Rose is one of the best, he has always returned my calls promptly, with a great attitude, they are lucky to have him. Go to for Mercedes. More
by yot-340
Employees Worked With
Dave Rose
July 08, 2021
Excellent customer service, clean environment, nice waiting area, reasonable cost, parts department sound knowledge and good Advice, will definitely come back again for service and parts waiting area, reasonable cost, parts department sound knowledge and good Advice, will definitely come back again for service and parts More
by alan-tan
Employees Worked With
Dakota Sturtz
July 08, 2021
Easy to work with service manager, convenient location. Knowledge service manager. Explain in detail about services rendered and good advise. Flexible schedule, professional services. Prompt communication Knowledge service manager. Explain in detail about services rendered and good advise. Flexible schedule, professional services. Prompt communication and committed delivery time. More
by Prabhakar D Rao
Employees Worked With
Efrain Vasquez
July 07, 2021
Most professional service center I have found in Sacramento area. Dave Rose is the best manager of a very well educated team of mechanics. Thanks to them. Sacramento area. Dave Rose is the best manager of a very well educated team of mechanics. Thanks to them. More
by SANDRA.PINOTTI
Employees Worked With
Dave Rose
