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Mercedes-Benz of Sacramento

Sacramento, CA

3.9
2,814 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,814 reviews

July 05, 2021

They listened, went out of their way to provide service, and delivered exactly what I wanted More

by CAFl835
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Lee, Pat Ernest, Dakota Sturtz
Jul 06, 2021 -

Mercedes-Benz of Sacramento responded

Our goal is your complete satisfaction! Thank you for the great review~

July 05, 2021

Service completed very efficiently and satisfactory. Good service manager/mechanic More

by WRHFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Jul 06, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We appreciate the review and will be happy to help you again in the future~

July 05, 2021

I walked in knowing what I wanted and I wasn't pressured on anything else. It was a quick and easy process. The best car buying experience I've ever had. More

by morganaiello
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amine Regragui
Jul 06, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the great review!

July 05, 2021

Dave Rose was amazing and thorough. My Sprinter is running better than ever before. Left with total confidence and satisfaction. Thank you! More

by KJBOESTER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Rose
Jul 06, 2021 -

Mercedes-Benz of Sacramento responded

We're lucky to have Dave as our Sprinter specialist! Thank you for the great review~

July 05, 2021

I have been a customer of Von HousenMercedes-Benz since I have been a customer of Von Housen Mercedes-Benz since my mid twenties. I’m now approaching 60. The sales department is always professional and n More

by PATRICIAHAYES550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Jason Harber, Pat Ernest, Matthew Hiser
Jul 06, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for your loyalty to our team and to Mercedes Benz of Sacramento! We truly value your business and will be happy to help you again~

July 05, 2021

I dropped off my car for maintenance and picked it up but No one explained the status and what has been done. I am not sure if a car wash or vacuumed is a courtesy but my was not cleaned and found one of the More

by elizachan173
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Jul 06, 2021 -

Mercedes-Benz of Sacramento responded

We are a family owned business that has been serving our customers for over 60 years. It is always our goal to provide the best service possible, and we regret that was not the case. Please stop by at your convenience and we will be happy to properly wash and vacuum your vehicle. If you have any questions about the work done, please call us at 916.924.8000 and we will be happy to help.

July 05, 2021

Dealership in immaculate condition. The Staff was polite and courteous. It's about what I would expect from a MBZ dealership. Thus far, there are no issues. More

by showtimecoach
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Liu, Brian Lonchar, Rudy Castillo
Jul 06, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 star review!

July 04, 2021

Great service! Alex Darwish our sales representative was very friendly, professional and went out of his way to find what we were looking forward. He was very informative in our cars of interest and receive More

by g8dolphin
Recommend Dealer
Yes
Employees Worked With
Alex Darwish
Jul 06, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the 5 stars! We appreciate your business and hope you're enjoying your beautiful new Mercedes Benz~

July 04, 2021

They were professional and straightforward with me. I left there in timely fashion and I can’t wait to send anyone their way. It was a pleasure to buy at this dealership. More

by kelvinnews
Recommend Dealer
Yes
Employees Worked With
Leon Carado, Eric Johnson, Ken Sammut
Jul 06, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We hope you're enjoying your purchase!

July 04, 2021

Took almost 8hours for oil change service. Then the appraisal as requested both in person and In writing was not completed. When I asked why the appraisal wasn’t done they were dishonest and said they More

by DAVIS_DONIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Harber, Cecilia Salgado
Jul 06, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the input. We're sorry to hear your experience was anything less than completely satisfactory. If you have any questions or unresolved issues please contact us at 916.924.8000.

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