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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,815 reviews
Verified Customer
July 05, 2021
I have been a customer of Von HousenMercedes-Benz since I have been a customer of Von Housen Mercedes-Benz since my mid twenties. I’m now approaching 60. The sales department is always professional and n I have been a customer of Von Housen Mercedes-Benz since my mid twenties. I’m now approaching 60. The sales department is always professional and never overbearing. The parts department is extremely knowledgeable and helpful especially Patrick. The service department looks great in the newly remodeled showroom. Jason Harber has been providing me service for ever. “Seems like twenty years”. Jason has always been a Great Ambassador for Mercedes-Benz and Von Housen! Thanks for always looking out for the customer and doing the right thing when the work is needed.... Brett Hayes Third generation Sacramentin! More
by PATRICIAHAYES550
Employees Worked With
Jack Manikoth, Jason Harber, Pat Ernest, Matthew Hiser
July 05, 2021
Dealership in immaculate condition. The Staff was polite and courteous. It's about what I would expect from a MBZ dealership. Thus far, there are no issues. and courteous. It's about what I would expect from a MBZ dealership. Thus far, there are no issues. More
by showtimecoach
Employees Worked With
John Liu, Brian Lonchar, Rudy Castillo
July 05, 2021
I dropped off my car for maintenance and picked it up but No one explained the status and what has been done. I am not sure if a car wash or vacuumed is a courtesy but my was not cleaned and found one of the No one explained the status and what has been done. I am not sure if a car wash or vacuumed is a courtesy but my was not cleaned and found one of the floor mat on the back seat. I just didn’t feel anything impressive to go back here unless really needed. More
by elizachan173
Employees Worked With
Cecilia Salgado
July 05, 2021
I walked in knowing what I wanted and I wasn't pressured on anything else. It was a quick and easy process. The best car buying experience I've ever had. on anything else. It was a quick and easy process. The best car buying experience I've ever had. More
by morganaiello
Employees Worked With
Amine Regragui
July 04, 2021
Great service! Alex Darwish our sales representative was very friendly, professional and went out of his way to find what we were looking forward. He was very informative in our cars of interest and receive very friendly, professional and went out of his way to find what we were looking forward. He was very informative in our cars of interest and received no pressure at all! More
by g8dolphin
Employees Worked With
Alex Darwish
July 04, 2021
Amazingly awesome staff I love the service there. I will be definitely recommend my family and friends to go to the Sacramento Mecedez Benz it is outstanding. be definitely recommend my family and friends to go to the Sacramento Mecedez Benz it is outstanding. More
by Mujtaba Rauf
Employees Worked With
Matt Milligan
