Mercedes-Benz of Sacramento

Great all around service only place I take my car More

Sacramento Mercedes service department makes servicing a car easy and well worth your time. Thanks to Jack Manikoth, my service advisor, everything I needed and every detail was taken care of! He is the be car easy and well worth your time. Thanks to Jack Manikoth, my service advisor, everything I needed and every detail was taken care of! He is the best plus always looks out for his clients needs!! More

Very friendly and nice. Got the work done in a fairly short period. Lost my smart car in the sea of Mercedes’, but they helped me find it. L short period. Lost my smart car in the sea of Mercedes’, but they helped me find it. L More

If not for Jason I would have given up trying to get good service. He was great. Everyone was friendly but he was the guy who actually got things done a made a difference. service. He was great. Everyone was friendly but he was the guy who actually got things done a made a difference. More

Took almost 8hours for oil change service. Then the appraisal as requested both in person and In writing was not completed. When I asked why the appraisal wasn’t done they were dishonest and said they appraisal as requested both in person and In writing was not completed. When I asked why the appraisal wasn’t done they were dishonest and said they didn’t know. More

Free loaner car for the day but very rude service More

They were professional and straightforward with me. I left there in timely fashion and I can’t wait to send anyone their way. It was a pleasure to buy at this dealership. left there in timely fashion and I can’t wait to send anyone their way. It was a pleasure to buy at this dealership. More

Never will I step back into your dealership. I went to get a recall on air bag fixed and 100000 mile inspection. Your dealership was very flippant about not wearing masks making me and my partner very unc get a recall on air bag fixed and 100000 mile inspection. Your dealership was very flippant about not wearing masks making me and my partner very uncomfortable especially seeing managers flaunt themselves. This was way way way before June 15. it was absolutely disgusting. I had a full warranty that the representative should have done his due diligence and told me about instead of arguing with me that I don’t have it. When I got home I called the dealer that I purchased the car from and they told me I was at home warranty for 50,000 miles which I paid an extra hundred dollars a month for. Your Repair person was walking aroundCoughing without covering his mouth or wearing a mask. I’ve been to many dealers where they make the customer feel wanted and cared about. Your dealer is the first that I’ve ever gone into that has made me feel so uncomfortable. If we ever get anything from corporate I will let them know you get zero rating across the board. when we were waiting an hour to get the car washed when they said it will be ready immediately there were people there who were with a wheelchair and masks who felt as uncomfortable as we did. We did yelp the minute we got home and got a ridiculous letter from your general manager. But all in all I’ll stick to the mom and pop shops who treat customers like each one was special instead of your dealership who treated me like a piece of garbage. More

Service was great. I have no complaints. I always get the support needed. support needed. More

Very pleased with the serviceAble to get timely Very pleased with the service Able to get timely appointment when needed Comfortable waiting area for customers Convenient location Good explana Very pleased with the service Able to get timely appointment when needed Comfortable waiting area for customers Convenient location Good explanation of work done Very satisfied More