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Mercedes-Benz of Sacramento

Sacramento, CA

3.9
2,814 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,814 reviews

June 26, 2021

David Lanzo helped me a lot , I appreciate his customr support.I got the nice loaner car and he provided a detailed exolanation on the turbo problem of the engine . More

by babakrajabi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Lanzone
Jun 28, 2021 -

Mercedes-Benz of Sacramento responded

We're happy to know your service visit was completely satisfactory!

June 25, 2021

Mr. Tim Snider was very courteous, knowledgeable, and patient with my wife Valentina and me. Likewise, Mr. Rudy Castillo was very helpful We had an excellent shopping experience at Mercedes-Benz, thank y More

by pmkoga
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Snider, Rudy Castillo
Jun 25, 2021 -

Mercedes-Benz of Sacramento responded

We have a great sales team! Thanks for your business and thanks for the feedback~

June 25, 2021

The dealership was responsive and accommodating to our needs. They simplified the buying experience and supported all of our post buying needs. Thomas did a great job. More

by bdiraimon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Lee
Jun 25, 2021 -

Mercedes-Benz of Sacramento responded

We're happy to know Thomas and our team earned a 5 star reveiw!

June 25, 2021

This is getting expensive for $300+ in basically changing the oil in Service A . More

by Steve Hui
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jason Harber
Jun 28, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the input, Steve. Mercedes Benz does email coupons frequently for discounts on service and maintenance. We look forward to helping you again in the future~

June 25, 2021

The service from Jack Manikoth was excellent. He was professional and proficient. Five stars! More

by JAMES.ISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth, Efrain Vasquez
Jun 25, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for taking the time to recognize Jack with a 5 star review!

June 25, 2021

Very professional and courteous staff. Always very helpful and knowledgeable More

by lewisee2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Ranslow
Jun 25, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback!

June 24, 2021

Great Service and very satisfied with the deal. This was our 2nd car we purchase. Our entire experience at Mercedes Benz of Sacramento was wonderful! More

by naveenkorta
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Lee
Jun 25, 2021 -

Mercedes-Benz of Sacramento responded

Congratulations on your beautiful new Mercedes Benz! We appreciate your business and we appreciate the great review~

June 24, 2021

Fully redesigned feels more modern with Mercedes touches. And most importantly excellent service advisor. Jack is the only service advisor I will only look for because of him I feel more comfortable continui More

by YELLOWL3OI916
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Jun 25, 2021 -

Mercedes-Benz of Sacramento responded

We're proud of our new new facility! Thank you for the great review~

June 22, 2021

Bad customer service your people are rude with customers they return my car with grease stain in the interiors then they never return the call too explain wath the faul was More

by evaristosc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Efrain Vasquez, Jason Harber
Jun 23, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We are sorry to hear your service experience with us wasn't satisfactory. Please contact us at 916.924.8000 and we will be happy to answer any questions you have. If you would like to stop by our dealership we address the interior grease stains. We apologize for your inconvenience and hope we have the opportunity in the future to provide your with first class service.

June 21, 2021

Great experience dealing with the dealership. A smooth transaction and the professionalism displayed by the whole team is beyond expectation. The car was also in the condition listed and so far I have be More

by Lin
Recommend Dealer
Yes
Employees Worked With
Victoria Richardson, Tim Snider
Jun 21, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback! We hope you're enjoying your purchase!

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