Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Sacramento
Sacramento, CA
2,816 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,816 reviews
May 10, 2021
A mechanic stated that none of the modules were reset after my new battery was installed. Called several times to speak with the technician with no response. after my new battery was installed. Called several times to speak with the technician with no response. More
by Reginadrumgoole
Verified CustomerEmployees Worked With
Efrain Vasquez
May 09, 2021
This is my second car I bought from them and have nothing but good things to say about them. I got a good deal and was treated like a king. but good things to say about them. I got a good deal and was treated like a king. More
by hrfields
Employees Worked With
Michael Marquez, Leon Carado, Rudy Castillo, Thomas Lee
May 08, 2021
Excellent support helping coordinate a purchase that involved shipment and title of our vehicle out of state. Throughout the process, every team member demonstrated exquisite customer orientation, supp involved shipment and title of our vehicle out of state. Throughout the process, every team member demonstrated exquisite customer orientation, supporting us through the entire process. More
by derek.dicker
Employees Worked With
Kirk Minami, Lisa Brown, Brett Kellner, Ken Sammut
May 08, 2021
Tim Snider was the best to work with. Fast, efficient and a great listener. I’ll buy another car from him when the time comes. Everyone worked together to make the sakes process painless! and a great listener. I’ll buy another car from him when the time comes. Everyone worked together to make the sakes process painless! More
by fontenotmd
Employees Worked With
Julie Garcia, Tim Snider
May 05, 2021
Jack rocked it! He held my outside extended warranty Jack rocked it! He held my outside extended warranty company’s feet to the fire. He took excellent care of me. Extremely happy with the outcome! Jack rocked it! He held my outside extended warranty company’s feet to the fire. He took excellent care of me. Extremely happy with the outcome! More
by RNLOCODE3
Employees Worked With
Jack Manikoth
May 04, 2021
Matthew was really great! Good customer service 👍 The service department kept me up to date with info about my car. Prices are pretty steep! Thank you! service department kept me up to date with info about my car. Prices are pretty steep! Thank you! More
by ISAACJOHNSON610
Employees Worked With
Matthew Milligan
May 01, 2021
Just want to comment that service was good and maintenance was poor held my car for days 😢and not being done by the end of the day and this happened twice when I brought it in. Just disappointed maintenance was poor held my car for days 😢and not being done by the end of the day and this happened twice when I brought it in. Just disappointed about that. More
by Richardglenn957
Employees Worked With
Jack Manikoth
April 30, 2021
You can’t beat the customer service at this dealership. They are always very informative while working on your vehicle and the work performed is always outstanding. Efrain is amazing!!!! The best!! They are always very informative while working on your vehicle and the work performed is always outstanding. Efrain is amazing!!!! The best!! More
by LAMARICEE
Employees Worked With
Lisa Brown, Efrain Vasquez, Pat Ernest
April 30, 2021
My service advisor began my service order request as scheduled. The estimated service time was amazingly as expected. My MB GLA was returned to me clean inside and out. scheduled. The estimated service time was amazingly as expected. My MB GLA was returned to me clean inside and out. More
by nchan51014
Employees Worked With
Jason Harber
