Mercedes-Benz of Sacramento

In 2018 we purchased this vehicle. We ended up with different keys upon delivery of the car that belonged to the original car. Plus, we got the set of keys in the back seat to the entire dealership. Th different keys upon delivery of the car that belonged to the original car. Plus, we got the set of keys in the back seat to the entire dealership. The front glass had a problem, the molding on top had a problem which had to be replaced, subsequently the mini battery in the dash had to be replaced and luckily was done under warranty. You never disclosed on any paperwork that Carfax had this car listed as in an accident and hit on the front right of the vehicle. You sent me your alignment paperwork it did not match the dealer alignment here. I spent $1,016.97 fixing the car to where it was drivable by tires and alignment which is uncalled for when you buy a car that is certified that should have been aligned and had proper parts put on it prior to its sale. So, let us do this reasonably and just send me a refund and call it even you can send the refund to my address listed. More

Living in Davis, Mercedes of sacramento is the closest dealership to me. I’ve dealt with them on and off for the last twenty years on various Mercedes cars that I had owned. They are very organized ( exce dealership to me. I’ve dealt with them on and off for the last twenty years on various Mercedes cars that I had owned. They are very organized ( except during construction which has become very hard to get in and out), they are knowledgable, friendly and do the job right on the first trip. My advisor, jack, is on the ball and take care of all the issues that may arise during the service in a relatively pain free and expeditious manner. More

Excellent communications and keeping me informed. Will be back for more service in all my vehicles and I strongly will recommend service department. Thank you be back for more service in all my vehicles and I strongly will recommend service department. Thank you More

Wonderful customer service. Convenient location. Renovation in the noticeable progress. Professional and open to help workers. Easy to get detailed information. Perfectly satisfied with the service. Renovation in the noticeable progress. Professional and open to help workers. Easy to get detailed information. Perfectly satisfied with the service. More

Jack Manikoth in the Service Department is the best! He's always friendly, helpful, and an enjoyment to interact with. I trust him with the care of my vehicle. He's always friendly, helpful, and an enjoyment to interact with. I trust him with the care of my vehicle. More

The staff were very nice and helpful and patient. The only annoyance was only receiving one key so we had to make a second trip. only annoyance was only receiving one key so we had to make a second trip. More

Nice dealership and decent people. The car is beautiful but felt like I had to negotiate to get a square deal. The service department tried to overstate repairs needed to lower the cost of my trade in. but felt like I had to negotiate to get a square deal. The service department tried to overstate repairs needed to lower the cost of my trade in. More

Thomas is excellent. Helped find what I wanted and was able to explain everything perfectly. Highly recommend him. If you are looking for a new car go see Thomas Lee. Best sales person ever. able to explain everything perfectly. Highly recommend him. If you are looking for a new car go see Thomas Lee. Best sales person ever. More

Efraín hasta always been great and has great customer service! Will continue to go with him! He has strong communication and always keep me updated. service! Will continue to go with him! He has strong communication and always keep me updated. More

Sales team was amazing. The overall experience at the dealership was better than I've had at any other dealership. Thanks, Mercedes-Benz of Sacramento! dealership was better than I've had at any other dealership. Thanks, Mercedes-Benz of Sacramento! More