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Mercedes-Benz of Sacramento

Sacramento, CA

3.8
2,815 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,815 reviews

February 13, 2021

Great sales team. I wanted to purchase the same exact car I had but the trim was no longer available. They ordered the trim I wanted and put it in the car before I picked it up. I love it! Thank you fo More

by lsgreene95667
Recommend Dealer
Yes
Employees Worked With
Ken Sammut, Austin Maharaj
Feb 15, 2021 -

Mercedes-Benz of Sacramento responded

Our goal is your complete satisfaction! Thanks for letting us know our team earned a 5 star review~

February 06, 2021

It was a nightmare dealing with this dealership at the Howe Avenue location. They charged for service they did not perform. The car is still making noise. The people who work there, including the supe More

by SUMANNIJHER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Gallagher
Feb 09, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We're sorry to hear your service visit was not satisfactory. Our service manager, Chris, would be happy to speak with you regarding your concerns. Chris can be reached at 916.924.8000.

February 04, 2021

Thank you For making my purchase hassle free I’ve been a customer since 2014 I take my cars to you for all my services get the most expensive but I’ll pay the price because it’s worth the quality of work More

by tsolom9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Liu, Victoria Richardson, Rudy Castillo
Feb 04, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for your loyalty to Mercedes Benz of Sacramento! We appreciate your business and look forward to helping you again in the future~

February 04, 2021

Nice efficient system from appointment to service. Nicely cleaned car (though they omitted the trunk somehow). Will definitely come back for a 20K maintenance service More

by kiyoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Feb 04, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the great review! We don't normally vacuum the trunk but we will be happy to do so if requested. We look forward to helping you again in the future~

February 04, 2021

John Lui was awesome! Thank you John for making our experience at Mercedes-Benz of Sacramento great! My wife love her GLS 63 AMG .s More

by Khanh Tran
Recommend Dealer
Yes
Employees Worked With
John Liu, Julie Garcia
Feb 04, 2021 -

Mercedes-Benz of Sacramento responded

We're fortunate to have John and a great sales team. Enjoy the beautiful new GLS63!

February 04, 2021

Very friendly staff were able to get me in and out of dealer in short time just had to sigh papers and out I was More

by evahirmiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin , Rudy Castillo, Amine Regragui
Feb 04, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for your business and thank you for the 5 star review!

February 04, 2021

Efficient and friendly check in- Great service all around - went in for a key fob problem and it was fixed for no charge - car wash at the end was awesome More

by barbdemmon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gallagher
Feb 04, 2021 -

Mercedes-Benz of Sacramento responded

Our goal is your complete satisfaction! Thank you for the great review~

February 04, 2021

I received an appointment right away -I brought my car in for a recall airbags - my experience was great. The added car wash was awesome. More

by GAGEJD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Feb 04, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know everything went well! We look forward to helping you again in the future~

February 03, 2021

Efrain continue to provide great customer service and sound advice. He communicate status of vehicle and provide realistic time expectations. He is also very personable. More

by rpanama3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
Feb 03, 2021 -

Mercedes-Benz of Sacramento responded

We are fortunate to have Efrain and a great service team. Thank you for your business and thank you for the review!

February 03, 2021

The staff went above and beyond at my visit. They were all really friendly and pleasant to work with. They were patient and accommodating, as well as amazing! More

by Liz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Jorrick, Thomas Lee
Feb 03, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for letting us know Thomas and our team earned a 5 star review! We appreciate your business~

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