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Mercedes-Benz of Sacramento

Sacramento, CA

3.9
2,814 Reviews

1810 Howe Ave

Sacramento, CA

95825

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Showing 2,814 reviews

February 02, 2021

Always great service and very organized. Easy to schedule appt. and appreciated the Lyft so I didn't have to wait. All in all a good experience. More

by MARINAARM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
Feb 05, 2021 -

Mercedes-Benz of Sacramento responded

Our goal is your complete satisfaction! Thank you for your business and thank you for the 5 star review~

February 02, 2021

As always, Mercedes-Benz of Sacramento has provided excellent services in relatively reasonable time frame. One thing I'm a little disappointed was quality level of car wash, which has been provided fo More

by TedK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Gallagher
Feb 05, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. We apologize your vehicle wasn't properly cleaned. Stop by at your convenience and we will be happy to wash and vacuum your Mercedes Benz ~

February 02, 2021

Good experience overall. I got in the car I wanted for a price that was fair. The team did a good job working with me to explain all options and provided me valuable information upon my request to enable me More

by jonathan.moomey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Holt
Feb 05, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for your business and thank you for the great review! Enjoy your new Mercedes Benz!

February 02, 2021

Jason Harber is always the best. He listens to my concerns and fixes my car. Great guy!!!!! He communicates well and always makes time for any issue that comes along. More

by APRILSMITH201
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
Feb 05, 2021 -

Mercedes-Benz of Sacramento responded

We appreciate you taking the time to recognize Jason with a 5 star review!

February 02, 2021

Dave Rose and his team are great to work with. Great communication, prompt and diligent service. Although the issue we are dealing with is complex, I have no doubt they will resolve it. More

by kqbrown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Rose
Feb 04, 2021 -

Mercedes-Benz of Sacramento responded

We're lucky to have Dave and a great service team! Thank you for your business and thank you for the 5 star review~

February 02, 2021

All around excellent experience. friendly, profesional, and patient. A++ service. I will refer friends and family. Loved working with the staff. Happy to be part of the MB family. More

by bhernreich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raja Singh, Rudy Castillo
Feb 03, 2021 -

Mercedes-Benz of Sacramento responded

We appreciate the 5 star review and we appreciate the recommendation!

January 30, 2021

Always great service with Jack. Explains the service, gets back to you after inspection & gets work done as promised. I cannot be more pleased with my experience. More

by AMG916
Recommend Dealer
Yes
Employees Worked With
Jack Manikoth
Feb 05, 2021 -

Mercedes-Benz of Sacramento responded

We know how lucky we are to have Jack! Thank you for the great review~

January 29, 2021

Excellent service, very accommodating, knowledgeable and outstanding quality of work. I have been taking my vehicle to this dealership for the past 3 years. Thank you. More

by walpajares
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez, Jason Harber
Feb 05, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for your loyal to Mercedes Benz of Sacramento! We appreciate your business and look forward to helping you again in the future~

January 28, 2021

Amine was very helpful in finding the right vehicle for me! Very knowledgeable! Victoria was very friendly as well. Finance guy was also very nice & he was thorough. Each of them showed very great customer More

by Gita
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Richardson, Amine Regragui
January 28, 2021

Great job was one issue where after 45 minutes I noticed my car was not taken in and was still in the drop off lane. I did let service Mgr know and she took care of it right away. More

by sungjongm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cecilia Salgado
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