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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,815 reviews
January 28, 2021
Great job was one issue where after 45 minutes I noticed my car was not taken in and was still in the drop off lane. I did let service Mgr know and she took care of it right away. my car was not taken in and was still in the drop off lane. I did let service Mgr know and she took care of it right away. More
by sungjongm
Verified CustomerEmployees Worked With
Cecilia Salgado
January 28, 2021
Went in for a battery exchange. Picked up my car and the receipt said they change my air bags without telling me and SRS light is still on as we speak . receipt said they change my air bags without telling me and SRS light is still on as we speak . More
by RAYKIET
Employees Worked With
Cecilia Salgado
January 28, 2021
Thomas did an excellent job getting me the car I wanted! I've owned or leased vehicles at Mercedes Benz of Sacramento for the past 42 years. Service has always been flawless! I've owned or leased vehicles at Mercedes Benz of Sacramento for the past 42 years. Service has always been flawless! More
by susita2@juno.com
Employees Worked With
Thomas Lee
January 27, 2021
Great service! They were friendly, punctual, did a good job, and even washed my car! I would recommend their service department to my family and friends! job, and even washed my car! I would recommend their service department to my family and friends! More
by REGINAMC3
Employees Worked With
Efrain Vasquez, Mike Gallagher, Cecilia Salgado
January 27, 2021
Customer service is sucks!!!!! They don’t treat customers like there priority!! We bought A used car they never checked the car they change the tire I took it home it was unsafe the car was shaking. like there priority!! We bought A used car they never checked the car they change the tire I took it home it was unsafe the car was shaking. More
by erendidaguzman53
Employees Worked With
Michael Marquez, Cecilia Salgado
January 27, 2021
Well organized for Customer Service. Came in for a recall service. Did not have that much contact with service provider. Thank you for your immediate service. Very nice surroundings to wait for my c recall service. Did not have that much contact with service provider. Thank you for your immediate service. Very nice surroundings to wait for my car. More
by bjdcookernc
Employees Worked With
Don't remember the name
January 26, 2021
The entire experience, staff, facility and service were flawless. I will never buy a car anywhere other than Von Housen! Perfectly attended to throughout the entire process. flawless. I will never buy a car anywhere other than Von Housen! Perfectly attended to throughout the entire process. More
by daniel.farley
Employees Worked With
Jodi Palmer, George Grinzewitsch III
January 26, 2021
It's always a pleasure to visit Mercedes Benz of Sacramento. All of the staff go out of their way to make the experience great. Sacramento. All of the staff go out of their way to make the experience great. More
by CALLE
Employees Worked With
Austin Marahaj, Jason Harber, Julie Garcia, Ken Harland, Rudy Castillo, Greg Ranslow, Pat Ernest
January 23, 2021
A good faith effort is given by Patrick, the service advisor, and everyone else I’ve encountered at MBZ Sacramento. Thanks to everyone. Lots of friendly faces eager to serve. advisor, and everyone else I’ve encountered at MBZ Sacramento. Thanks to everyone. Lots of friendly faces eager to serve. More
by Harriet
Employees Worked With
Patrick McGarrity
January 23, 2021
Clear, communicative and accommodating - three words to describe my experience with this dealership. Our sales person, Raja was Knowledgeable, friendly and compassionate towards our needs. Overall, I’m sat describe my experience with this dealership. Our sales person, Raja was Knowledgeable, friendly and compassionate towards our needs. Overall, I’m satisfied with my purchase. More
by Mahrukh Mujeeb
Employees Worked With
Raja , Mike Gallagher, Leon Carado
