Back

Mercedes-Benz of Sacramento

Sacramento, CA

3.9
2,814 Reviews

1810 Howe Ave

Sacramento, CA

95825

Directions

By Type

Showing 2,814 reviews

January 28, 2021

Went in for a battery exchange. Picked up my car and the receipt said they change my air bags without telling me and SRS light is still on as we speak . More

by RAYKIET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cecilia Salgado
Feb 03, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for brining this to our attention. Please contact our service director, Chris, at 916.924.8000, and he will be happy to speak with you regarding your concerns. We apologize for any inconvenience or frustration.

January 28, 2021

Thomas did an excellent job getting me the car I wanted! I've owned or leased vehicles at Mercedes Benz of Sacramento for the past 42 years. Service has always been flawless! More

by susita2@juno.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Lee
January 27, 2021

Great service! They were friendly, punctual, did a good job, and even washed my car! I would recommend their service department to my family and friends! More

by REGINAMC3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez, Mike Gallagher, Cecilia Salgado
January 27, 2021

Customer service is sucks!!!!! They don’t treat customers like there priority!! We bought A used car they never checked the car they change the tire I took it home it was unsafe the car was shaking. More

by erendidaguzman53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Michael Marquez, Cecilia Salgado
Jan 28, 2021 -

Mercedes-Benz of Sacramento responded

As a family owned business that has been serving our customers for over 60 years, it is our goal to provide our customers with first class service. If you have any unresolved issues, our sales manager, Michael, would be happy to speak with you. He can be reached at 916.924.8000.

January 27, 2021

Well organized for Customer Service. Came in for a recall service. Did not have that much contact with service provider. Thank you for your immediate service. Very nice surroundings to wait for my c More

by bjdcookernc
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Don't remember the name
January 26, 2021

The entire experience, staff, facility and service were flawless. I will never buy a car anywhere other than Von Housen! Perfectly attended to throughout the entire process. More

by daniel.farley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jodi Palmer, George Grinzewitsch III
January 26, 2021

It's always a pleasure to visit Mercedes Benz of Sacramento. All of the staff go out of their way to make the experience great. More

by CALLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Marahaj, Jason Harber, Julie Garcia, Ken Harland, Rudy Castillo, Greg Ranslow, Pat Ernest
January 23, 2021

A good faith effort is given by Patrick, the service advisor, and everyone else I’ve encountered at MBZ Sacramento. Thanks to everyone. Lots of friendly faces eager to serve. More

by Harriet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick McGarrity
January 23, 2021

Clear, communicative and accommodating - three words to describe my experience with this dealership. Our sales person, Raja was Knowledgeable, friendly and compassionate towards our needs. Overall, I’m sat More

by Mahrukh Mujeeb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Raja , Mike Gallagher, Leon Carado
January 23, 2021

Always friendly positive experience . Everything was explained thoroughly in advance. A nice touch to have the exterior cleaned upon returning it to me. Overall very pleasant More

by CHOKLIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
...
71
...