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Mercedes-Benz of Sacramento
Sacramento, CA
2,814 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 22, 2021
Alex Dawri is my salesperson n I purchased my car w no fuss. Having a 2009 C-class since new. Jason Harper is my service guy n love my 09. 152,000, I called Jason to hook me up w sAles n I got Alex. Throu fuss. Having a 2009 C-class since new. Jason Harper is my service guy n love my 09. 152,000, I called Jason to hook me up w sAles n I got Alex. Through one phone call, and one visit I purchase my car on a 2nd phone call Alex listen to what I wanted, met my wishes n sold me a car. He still checks on me. More
by ltsuda
Verified CustomerEmployees Worked With
Alex Dawri
January 22, 2021
This place is greedy! I went here a couple years ago for a check engine light, they scanned it and told me it was the camshaft adjusters failing, which is a known issue on my year and make. They wanted $790 a check engine light, they scanned it and told me it was the camshaft adjusters failing, which is a known issue on my year and make. They wanted $7900 for the repairs, of course, I didn't have that kind of money so i couldn't do it. About a year down the road the camshaft adjusters completely failed and seized the entire engine. Mercedes just issued an extended warranty for this issue (after a little over 2 years of mine having the issues). I recently took out a loan and had my engine replaced. I attempted to get reimbursement for it but they denied it because i had the engine replaced and NOT the camshaft adjusters, even though that's what caused the engine to seize. Absolutely absurd!! Especially seeing as I paid them the $100+ to run the test and they are the ones who told me that it is a known issue!! I would recommend going elsewhere for sure! This place does not value their drivers. All they want is you to buy a car and then you are on your own! More
by TDIERCKS07
Employees Worked With
Jack Manikoth
January 22, 2021
Clean facility, courteous employee and trusted services. Jack is an outstanding service adviser. He listens carefully and offers good advise on what the car needs Jack is an outstanding service adviser. He listens carefully and offers good advise on what the car needs More
by TICIA29
Employees Worked With
Jack Manikoth
January 21, 2021
Salesman Thomas was very profesional and knowlegeable. The purchase of the car was easier than what I expected. Everybody in the dealership was very friendly and profesional. The purchase of the car was easier than what I expected. Everybody in the dealership was very friendly and profesional. More
by polar.9
Employees Worked With
Lisa Brown, Thomas Lee, Ken Sammut
January 21, 2021
Great experience with the whole team with the sales and due bill..it was worth the drive to Sacramento. I would recommend it to anyone who wants a new car due bill..it was worth the drive to Sacramento. I would recommend it to anyone who wants a new car More
by Chandandeep Kaur
Employees Worked With
Michael Marquez, Rudy Castillo
January 20, 2021
Lauren did a great Job helping me and finding a vehicle. I was looking for a 4x4 Sprinter for a van build out. He appears to be purchasing the perfect 4x4 builds to help people like me who want to effici I was looking for a 4x4 Sprinter for a van build out. He appears to be purchasing the perfect 4x4 builds to help people like me who want to efficiently turn into a VanLife conversion! More
by gregl3
Employees Worked With
Loren Wilson
January 20, 2021
I recently switched from BMW to Mercedes-Benz and I can honestly say that I thought BMW staff and service would be hard to beat but am very pleasantly surprised to see Mercedes-Benz of Sacramento's Efrain honestly say that I thought BMW staff and service would be hard to beat but am very pleasantly surprised to see Mercedes-Benz of Sacramento's Efrain Vasquez be beyond all expectations in excellence and friendliness. More
by ana.lanczyner
Employees Worked With
Efrain Vasquez
January 19, 2021
Excellent service! Car was certified but not showing up on computer. Jason went above and beyond and treated the warranty issue as "good will." If it makes a difference to your dealership, you can recheck on computer. Jason went above and beyond and treated the warranty issue as "good will." If it makes a difference to your dealership, you can recheck that it was certified at the time of service. Thank you all. Dave Cumerlato More
by dcumerlato
Employees Worked With
Jason Harber
