Back

Mercedes-Benz of Sacramento

Sacramento, CA

3.9
2,814 Reviews

1810 Howe Ave

Sacramento, CA

95825

Directions

By Type

Showing 2,814 reviews

January 18, 2021

I believe that you find the true worth of a service manager when things do not go as planned. Mike Gallagher is one of the best I have ever met. His calm, confident manner gave me assurance that everyt More

by BILL.MCBRIDE11
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Gallagher
January 17, 2021

Loren Wilson helped me a lot when I came in the dealership and wanted to buy a van. He explained my questions patiently and showed me everything in the van that I wanted to buy. He was friendly. Th More

by Ben
Recommend Dealer
Yes
Employees Worked With
Loren Wilson
January 16, 2021

The sales person, Thomas Lee, is the worst. This was a remote purchase and he lied about the condition of the car, he lied about the time it would take, he lied about almost everything that he could. Alth More

by nktech
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Lee
Jan 19, 2021 -

Mercedes-Benz of Sacramento responded

Thank you for the feedback. Our goal is always to provide the best service possible, and we apologize if that was not the case. Our sales manager, Michael, would be happy to speak with you regarding your concerns. Michael can be reached at 916.924.8000. We apologize for your inconvenience and frustration.

January 15, 2021

Rudy Castillo was amazing! To be honest everyone I came in contact with was amazing. Very friendly and extremely helpful! I’d recommend this Mercedes Benz dealership to anyone! More

by wpastorius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brett Kellner, Rudy Castillo
January 15, 2021

Service was process efficient and professional. They make the customers feel special. The overall quality of the MB of Sacramento dealership has always been consistently excellent. More

by jwcret
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez, Patrick McGarrity
January 14, 2021

Excellent Service Excellent Staff Above and beyond Excellent Service Excellent Staff Above and beyond Will call Tim for my next purchase I Highly recommend this dealership to all my friends and More

by angnickles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Snider
January 14, 2021

Great fast service, Thank you. Will be returning back soon. They also offer free rides too and from the dealership. Very friendly and efficient. Central location. More

by louiedasaint
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Efrain Vasquez
January 13, 2021

It was a smooth experience. I will definitely recommend Mercedes- Benz Sacramento and my service rep Jason to friends and family. Thank you for another excellent service experience. More

by PSHEA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber
January 12, 2021

MB of Sacramento showed true dedication to customer service - going way above and beyond. I am thankful for their service, and especially their extra efforts to correct a prior experience. They are a c More

by edward16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Lee
January 12, 2021

Great service,comfortable waiting area. Should be even better once construction is finished. Definitely recommended. If I lived closer I would go there for all my service needs More

by Hbk876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Harber, Mike Gallagher, Ken Harland
...
73
...