
Mercedes-Benz of Sacramento
Sacramento, CA
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I believe that you find the true worth of a service manager when things do not go as planned. Mike Gallagher is one of the best I have ever met. His calm, confident manner gave me assurance that everyt manager when things do not go as planned. Mike Gallagher is one of the best I have ever met. His calm, confident manner gave me assurance that everything would be alright. Mike's corrective actions were beyond my expectations and have made me a MB Sacramento customer for life. More
Loren Wilson helped me a lot when I came in the dealership and wanted to buy a van. He explained my questions patiently and showed me everything in the van that I wanted to buy. He was friendly. Th dealership and wanted to buy a van. He explained my questions patiently and showed me everything in the van that I wanted to buy. He was friendly. Thanks. More
The sales person, Thomas Lee, is the worst. This was a remote purchase and he lied about the condition of the car, he lied about the time it would take, he lied about almost everything that he could. Alth remote purchase and he lied about the condition of the car, he lied about the time it would take, he lied about almost everything that he could. Although he was courteous and fairly responsive, after a certain point it was empty promises. The car had several thousand dollars worth of damage that he hid and lied about. He said he would send out a package with a shirt and a hat and almost 45 days later, nothing. He didn’t check the various things he said he would. Extremely disappointing specially for the easiest sales process with me being remote and buying the car over the phone. More
Rudy Castillo was amazing! To be honest everyone I came in contact with was amazing. Very friendly and extremely helpful! I’d recommend this Mercedes Benz dealership to anyone! in contact with was amazing. Very friendly and extremely helpful! I’d recommend this Mercedes Benz dealership to anyone! More
Service was process efficient and professional. They make the customers feel special. The overall quality of the MB of Sacramento dealership has always been consistently excellent. the customers feel special. The overall quality of the MB of Sacramento dealership has always been consistently excellent. More
Excellent Service Excellent Staff Above and beyond Excellent Service Excellent Staff Above and beyond Will call Tim for my next purchase I Highly recommend this dealership to all my friends and Excellent Service Excellent Staff Above and beyond Will call Tim for my next purchase I Highly recommend this dealership to all my friends and family More
Great fast service, Thank you. Will be returning back soon. They also offer free rides too and from the dealership. Very friendly and efficient. Central location. soon. They also offer free rides too and from the dealership. Very friendly and efficient. Central location. More
It was a smooth experience. I will definitely recommend Mercedes- Benz Sacramento and my service rep Jason to friends and family. Thank you for another excellent service experience. Mercedes- Benz Sacramento and my service rep Jason to friends and family. Thank you for another excellent service experience. More
MB of Sacramento showed true dedication to customer service - going way above and beyond. I am thankful for their service, and especially their extra efforts to correct a prior experience. They are a c service - going way above and beyond. I am thankful for their service, and especially their extra efforts to correct a prior experience. They are a class act - no higher compliment I can pay them than that. More
Great service,comfortable waiting area. Should be even better once construction is finished. Definitely recommended. If I lived closer I would go there for all my service needs better once construction is finished. Definitely recommended. If I lived closer I would go there for all my service needs More