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Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,815 reviews
January 19, 2021
Excellent service! Car was certified but not showing up on computer. Jason went above and beyond and treated the warranty issue as "good will." If it makes a difference to your dealership, you can recheck on computer. Jason went above and beyond and treated the warranty issue as "good will." If it makes a difference to your dealership, you can recheck that it was certified at the time of service. Thank you all. Dave Cumerlato More
by dcumerlato
Verified CustomerEmployees Worked With
Jason Harber
January 18, 2021
I believe that you find the true worth of a service manager when things do not go as planned. Mike Gallagher is one of the best I have ever met. His calm, confident manner gave me assurance that everyt manager when things do not go as planned. Mike Gallagher is one of the best I have ever met. His calm, confident manner gave me assurance that everything would be alright. Mike's corrective actions were beyond my expectations and have made me a MB Sacramento customer for life. More
by BILL.MCBRIDE11
Employees Worked With
Mike Gallagher
January 17, 2021
Loren Wilson helped me a lot when I came in the dealership and wanted to buy a van. He explained my questions patiently and showed me everything in the van that I wanted to buy. He was friendly. Th dealership and wanted to buy a van. He explained my questions patiently and showed me everything in the van that I wanted to buy. He was friendly. Thanks. More
by Ben
Employees Worked With
Loren Wilson
January 16, 2021
The sales person, Thomas Lee, is the worst. This was a remote purchase and he lied about the condition of the car, he lied about the time it would take, he lied about almost everything that he could. Alth remote purchase and he lied about the condition of the car, he lied about the time it would take, he lied about almost everything that he could. Although he was courteous and fairly responsive, after a certain point it was empty promises. The car had several thousand dollars worth of damage that he hid and lied about. He said he would send out a package with a shirt and a hat and almost 45 days later, nothing. He didn’t check the various things he said he would. Extremely disappointing specially for the easiest sales process with me being remote and buying the car over the phone. More
by nktech
Employees Worked With
Thomas Lee
January 15, 2021
Rudy Castillo was amazing! To be honest everyone I came in contact with was amazing. Very friendly and extremely helpful! I’d recommend this Mercedes Benz dealership to anyone! in contact with was amazing. Very friendly and extremely helpful! I’d recommend this Mercedes Benz dealership to anyone! More
by wpastorius
Employees Worked With
Brett Kellner, Rudy Castillo
January 15, 2021
Service was process efficient and professional. They make the customers feel special. The overall quality of the MB of Sacramento dealership has always been consistently excellent. the customers feel special. The overall quality of the MB of Sacramento dealership has always been consistently excellent. More
by jwcret
Employees Worked With
Efrain Vasquez, Patrick McGarrity
January 14, 2021
Excellent Service Excellent Staff Above and beyond Excellent Service Excellent Staff Above and beyond Will call Tim for my next purchase I Highly recommend this dealership to all my friends and Excellent Service Excellent Staff Above and beyond Will call Tim for my next purchase I Highly recommend this dealership to all my friends and family More
by angnickles
Employees Worked With
Tim Snider
January 14, 2021
Great fast service, Thank you. Will be returning back soon. They also offer free rides too and from the dealership. Very friendly and efficient. Central location. soon. They also offer free rides too and from the dealership. Very friendly and efficient. Central location. More
by louiedasaint
Employees Worked With
Efrain Vasquez
January 13, 2021
It was a smooth experience. I will definitely recommend Mercedes- Benz Sacramento and my service rep Jason to friends and family. Thank you for another excellent service experience. Mercedes- Benz Sacramento and my service rep Jason to friends and family. Thank you for another excellent service experience. More
by PSHEA1
Employees Worked With
Jason Harber
January 12, 2021
MB of Sacramento showed true dedication to customer service - going way above and beyond. I am thankful for their service, and especially their extra efforts to correct a prior experience. They are a c service - going way above and beyond. I am thankful for their service, and especially their extra efforts to correct a prior experience. They are a class act - no higher compliment I can pay them than that. More
by edward16
Employees Worked With
Thomas Lee
