Mercedes-Benz of Sacramento

Very polite and friendly. Place was clean and welcoming. Dealer was compliant with COVID-19 distancing, concerned about the refreshment counter being shared by everyone Dealer was compliant with COVID-19 distancing, concerned about the refreshment counter being shared by everyone More

Some things were forgotten; such as I asked for a price quote for new tires.. even if I don't need them quite yet, and why doe my dash light no longer turn on indicating that my daylight running lights are quote for new tires.. even if I don't need them quite yet, and why doe my dash light no longer turn on indicating that my daylight running lights are on when they are always? More

Everything goes very smoothly and professionally each time I visit. Thank You! They make me feel important and am a valued customer, and Love how they wash my vehicle every time. time I visit. Thank You! They make me feel important and am a valued customer, and Love how they wash my vehicle every time. More

Everyone at Mercedes was incredibly knowledgeable about the service I needed and helped me every step of the way. It was a fantastic experience and I’m glad I decided to go to the dealership to solve my is the service I needed and helped me every step of the way. It was a fantastic experience and I’m glad I decided to go to the dealership to solve my issue and not somewhere else. More

Jack is very helpful and attentive to his customers. Gave 5 stars for his team for excellent customer service. Appreciate your assistance in setting up my memory seat, showed me how to set up my garage Gave 5 stars for his team for excellent customer service. Appreciate your assistance in setting up my memory seat, showed me how to set up my garage door opener and other control in my car that is very useful: ) Thank you. More

Mr. Lee was extremely helpful. He listened to what I wanted, Actually listened. He bought out the cars that were just what I wanted making my shopping easy and fast. wanted, Actually listened. He bought out the cars that were just what I wanted making my shopping easy and fast. More

unfortunate that the tech "rushed" through checking the oil, left the cap off, oil sprayed all over the engine area and I just happened to look at the engine area before going on a long trip, could of been oil, left the cap off, oil sprayed all over the engine area and I just happened to look at the engine area before going on a long trip, could of been a real problem out on a desolate highway :(. I still appreciate the service center but that was close. More

I experienced wonderful service from Jack and my car I experienced wonderful service from Jack and my car runs great! Thank you to all of employees who worked on my car from the parts department to the I experienced wonderful service from Jack and my car runs great! Thank you to all of employees who worked on my car from the parts department to the service dept Everyone was pleasant to deal with and I felt special! Thank you for all you do. More

I appreciate Jason Harber's professionalism and engagement. He's a good listener and does what he can to make the visit as seamless as possible. engagement. He's a good listener and does what he can to make the visit as seamless as possible. More