Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Mercedes-Benz of Sacramento
Sacramento, CA
2,815 Reviews
Mercedes-Benz of Sacramento is a “Golden Rule” company. We dedicate ourselves to world class customer service in an environment of trust, dignity and fun! It is our mission to provide every driver who comes in not only as a customer, but as if you were a guest of a five-star hotel. At Mercedes-Benz of Sacramento we’re here to help you.
As your local luxury Mercedes-Benz auto dealer, Mercedes-Benz of Sacramento, is proud to provide new and pre-owned Mercedes-Benz parts and accessories, with service to our guests in Arden, Rancho Cordova, Citrus Heights, North Natomas, Elk Grove and the greater Sacramento.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,815 reviews
January 07, 2021
I appreciate Jason Harber's professionalism and engagement. He's a good listener and does what he can to make the visit as seamless as possible. engagement. He's a good listener and does what he can to make the visit as seamless as possible. More
by sweetlew86
Verified CustomerEmployees Worked With
Jason Harber
January 07, 2021
Great dealership! Extremely helpful & efficient to get me the car I wanted as soon as possible. Amazing customer service. Thank you to Kevin & Rudy for all your help. the car I wanted as soon as possible. Amazing customer service. Thank you to Kevin & Rudy for all your help. More
by events1
Employees Worked With
Rudy Castillo, Kevin Franks
January 07, 2021
I bought the car online. I will never do that again. They sent me a car with a single cup holder. And the center counsel trey broken. And this car was supposedly a CPO They sent me a car with a single cup holder. And the center counsel trey broken. And this car was supposedly a CPO More
by di_vincenzo
Employees Worked With
Thomas Lee
January 06, 2021
Outstanding service! Brett took great care of our needs. He was very knowledgeable and friendly. I would definitely recommend this dealership to friends and family. He was very knowledgeable and friendly. I would definitely recommend this dealership to friends and family. More
by jeannies152000
Employees Worked With
Brett Kellner
January 06, 2021
Service tor Smart Car completely different experience. Not only a 1/2 hour wait to check in car for service, but 1/2 hour wait to bring it out when done. And the bonus - they left the car door open and Not only a 1/2 hour wait to check in car for service, but 1/2 hour wait to bring it out when done. And the bonus - they left the car door open and the battery died while in their shop. More
by DENISESMITHERS
Employees Worked With
Victoria Richardson, Eric Johnson
January 06, 2021
Recently switched to Mercedes from Dodge have not regret a bit. Mercedes was much more easier to buy. Great costumer service and super fast finincing. Will definitely buy Mercedes again ! a bit. Mercedes was much more easier to buy. Great costumer service and super fast finincing. Will definitely buy Mercedes again ! More
by friscoyou
Employees Worked With
Loren Wilson
January 04, 2021
Always great working with Jason. Car was serviced and delivered as per agreement. Loaner car was provided and clean. Really a easy process. Thank you Mercedes. delivered as per agreement. Loaner car was provided and clean. Really a easy process. Thank you Mercedes. More
by john
Employees Worked With
Jason Harber
January 04, 2021
Your Mercedes Benz C300 service visit with Jason.Jason Your Mercedes Benz C300 service visit with Jason. Jason did a fine job of taking care of our needs. In addition, I am really happy with the Serv Your Mercedes Benz C300 service visit with Jason. Jason did a fine job of taking care of our needs. In addition, I am really happy with the Service and Parts folks of Von Housen (MB of Sacramento). My Father, my friends and former co-workers and now retirees echo my feelings about MB of Sacramento. I am looking forward to see how the purchase process following a lease works out. More
by CALLE
Employees Worked With
Service support personnel were all great, Jason Harber
January 03, 2021
She is an amazing person very kind knowledgeable & friendly highly recommend her & the look around dealership was amazing very clean vibrant & nicely dressed sales people friendly highly recommend her & the look around dealership was amazing very clean vibrant & nicely dressed sales people More
by regina8519
Employees Worked With
Victoria Richardson
January 03, 2021
I thought Tim did an incredible job making the experience easy and stress free; all the staff were terrific. They were pleasant and efficient. I cannot remember the finance guys name but he did a good job to easy and stress free; all the staff were terrific. They were pleasant and efficient. I cannot remember the finance guys name but he did a good job too. More
by mark ellis
Employees Worked With
Tim Snider
