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Mercedes-Benz of Sacramento
Sacramento, CA
2,814 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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January 01, 2021
Kevin was great. His personality allowed the experience to go smoothly and u like a typical car buying. Kevin went above and beyond a car salesperson. The entire experience was so great our friend was aske to go smoothly and u like a typical car buying. Kevin went above and beyond a car salesperson. The entire experience was so great our friend was asked to go there to buy her car. She did. Thank you More
by Yair Oaxaca
Verified CustomerEmployees Worked With
Julie Garcia, Kevin Franks
January 01, 2021
First time to the dealer and they took care of our van, figured out the issue and corrected it in a day. Van runs great now and I would recommend the dealer service dept to anyone. figured out the issue and corrected it in a day. Van runs great now and I would recommend the dealer service dept to anyone. More
by brandonadventurers
Employees Worked With
Mike Gallagher
January 01, 2021
The transaction was seamless from beginning to end and all representatives were courteous and efficient. I would definitely recommend this dealership to others and approach them again for my future vehic all representatives were courteous and efficient. I would definitely recommend this dealership to others and approach them again for my future vehicle needs. More
by bernardrwilcosky18
Employees Worked With
Julie Garcia, Tim Snider
December 31, 2020
Came in for my Takata passenger side air bag recall and received really great service. Patrick was very communicative and very nice. Thank you so much! received really great service. Patrick was very communicative and very nice. Thank you so much! More
by KRE
Employees Worked With
Patrick McGarrity
December 31, 2020
Recommended 40k miles service is needed for 15k on odometer. Knowingly ripping off valuable customers. When I purchased the vehicle I was informed that wiper blades are changed at no cost with each odometer. Knowingly ripping off valuable customers. When I purchased the vehicle I was informed that wiper blades are changed at no cost with each service and MB of Sacramento is not doing that. My concern is that why I was knowingly given 40k miles service and not even asked that the vehicle really hasn't been used that many miles and could have just done am oil change. This is a complete rip-off. More
by KAMALPATEL4554
Employees Worked With
Patrick McGarrity
December 31, 2020
Very friendly and accommodating always give me a ride home and back to dealership if needed . When I purchased my car at El Dorado MBZ they drove my 1981 SLC home for me. home and back to dealership if needed . When I purchased my car at El Dorado MBZ they drove my 1981 SLC home for me. More
by TPIAZZA600
Employees Worked With
Patrick McGarrity
December 31, 2020
Took my 1999 ml320 to change transmission fluid when it was done my car would not go into 4X4 lock any more and my transmission stopped working after 1000 miles was done my car would not go into 4X4 lock any more and my transmission stopped working after 1000 miles More
by j_nasa
Employees Worked With
Mike Gallagher
December 30, 2020
The only reason it's not a 1 star is because I actually got the car. Otherwise, terrible experience. Would NOT do business with them. They nickel and dimmed me on bogus fees AFTER I offered them their fu got the car. Otherwise, terrible experience. Would NOT do business with them. They nickel and dimmed me on bogus fees AFTER I offered them their full asking price. Terrible at communication and no follow through. I had to remind them on things throughout the whole process. Took over 1 month to get the car after we agreed to all terms. This is NOT the experience you expect to get from a luxury auto dealership. How they are still in business in beyond me. More
by Serg
Employees Worked With
Brett Kellner
